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For Companies At a Glance
- Tasks: Supervise housekeeping, inspect rooms, and ensure top-notch cleanliness standards.
- Company: Join The Luxury Collection, part of Marriott International, known for exceptional hospitality.
- Benefits: Enjoy professional growth, work in a stunning location, and be part of a passionate team.
- Why this job: Experience luxury service in a prestigious hotel while making lasting memories for guests.
- Qualifications: No specific experience required; just a passion for hospitality and teamwork.
- Other info: Embrace a diverse workplace that values unique backgrounds and experiences.
The predicted salary is between 28800 - 43200 £ per year.
The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
Join Our Team as a Housekeeping Supervisor at The Park Tower Knightsbridge Hotel! Step into a rewarding career at one of London's most prestigious luxury hotels, perfectly situated in the vibrant heart of Knightsbridge.
What You'll Do:
- Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
- Assist Housekeeping management in managing daily activities.
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk.
- Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to next shift.
- Complete required paperwork.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
- Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Stand, sit, kneel, or walk for an extended period across an entire work shift.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Enter and locate work-related information using computers and/or point of sale systems.
- Read and visually verify information in a variety of formats (e.g., small print).
- Perform other reasonable job duties as requested by Supervisors.
Why Work With Us?
- Be part of a prestigious hotel brand known for luxury and impeccable service.
- Work in a stunning location with beautiful views and close to London's top attractions.
- Enjoy opportunities for professional growth and development.
- Collaborate with a supportive and passionate team dedicated to excellence.
If you're ready to take the next step in your hospitality career and thrive in a fast-paced, luxury hotel environment, we'd love to hear from you!
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
Contact Detail:
The Park Tower Hotel Knightsbridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Cleanliness Supervisor
✨Tip Number 1
Familiarise yourself with the luxury hotel industry, especially The Luxury Collection brand. Understanding their values and commitment to exceptional service will help you align your approach during interviews.
✨Tip Number 2
Highlight any previous experience in housekeeping or supervisory roles within a luxury setting. Be ready to discuss specific examples of how you've maintained high cleanliness standards and managed teams effectively.
✨Tip Number 3
Prepare to demonstrate your knowledge of health and safety regulations relevant to the hospitality industry. Being able to discuss how you ensure compliance can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of The Park Tower Knightsbridge Hotel or similar establishments. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Hotel Cleanliness Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Hotel Cleanliness Supervisor position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of luxury service. Mention specific experiences that demonstrate your ability to maintain high cleanliness standards and lead a team effectively.
Highlight Relevant Experience: In your CV, emphasise any previous roles in housekeeping or supervisory positions within the hospitality industry. Use quantifiable achievements to illustrate your impact, such as improvements in guest satisfaction scores or efficiency in cleaning processes.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on maintaining high standards of cleanliness.
How to prepare for a job interview at The Park Tower Hotel Knightsbridge
✨Show Your Passion for Hospitality
Make sure to express your genuine interest in the hospitality industry. Share experiences that highlight your dedication to providing exceptional service and how you can contribute to maintaining the high standards of The Luxury Collection.
✨Demonstrate Attention to Detail
As a Hotel Cleanliness Supervisor, attention to detail is crucial. Be prepared to discuss specific examples of how you've ensured cleanliness and quality in previous roles, and how you would apply that to the hotel environment.
✨Prepare for Team Coordination Questions
Expect questions about how you would coordinate with different departments like Engineering and Front Office. Think of examples where you've successfully collaborated with others to resolve issues or improve processes.
✨Understand the Brand's Values
Familiarise yourself with The Luxury Collection's values and mission. Be ready to discuss how your personal values align with theirs and how you can embody their commitment to luxury and guest satisfaction in your role.
