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- Tasks: Lead the spa and wellness operations, ensuring top-notch guest experiences and business growth.
- Company: Fairmont Windsor Park is a luxurious five-star hotel set in stunning English countryside.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, discounts, and career progression opportunities.
- Why this job: Join a vibrant team in a beautiful setting, making a real impact on guest satisfaction and wellness.
- Qualifications: Extensive experience in spa and hospitality management with strong leadership and financial skills.
- Other info: Exciting opportunities for career advancement within the growing Arora group.
The predicted salary is between 48000 - 84000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... The Director of Spa & Wellness will strategically direct the gym and spa's overall operations, incorporating elements of daily management to enhance business development, maximise revenue, and ensure top-tier guest satisfaction across all services.
- Strategic Oversight & Business Development: Define and execute high-level strategies that align with overall business objectives. Analyse market trends to guide growth and competitive positioning. Develop and manage annual budgets, focusing on long-term financial targets.
- Operational Excellence: Direct daily spa operations including guest services, gym, reception, and membership management. Lead quality assurance and continuous improvement efforts to elevate guest experiences. Oversee the maintenance of facilities and manage capital projects to enhance service delivery.
- Leadership & Team Management: Provide leadership that combines strategic oversight with hands-on operational management. Mentor and develop senior staff and managers, fostering a culture of professional growth. Build a cohesive team environment, promoting inclusivity and high performance.
More about you... Extensive experience in spa and hospitality management, demonstrating both strategic and operational capabilities. Robust financial acumen and strategic planning abilities. Proven leadership skills with the ability to inspire and manage a diverse team.
What's in it for you: Competitive salary, 28 days holiday (enhanced after 5 years of service). Free meals on duty. Complimentary on-site parking is available whilst on duty. Free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station. Discounted employee friends & family rates at Arora Hotels. Food and beverage discounts. Christmas gifts and employee parties. Introduce a friend scheme. Cycle 2 work scheme. UK attraction discounts @ Merlin Entertainments. Taste card. Life assurance scheme. Wage stream. Employee assistance programme. Arora star employee recognition. Long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Spa & Wellness
✨Tip Number 1
Familiarise yourself with the latest trends in spa and wellness management. Understanding current market demands and innovations can help you demonstrate your strategic insight during interviews.
✨Tip Number 2
Network with professionals in the hospitality and wellness industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Director of Spa & Wellness position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples that highlight your ability to inspire and develop staff, as this is crucial for the role.
✨Tip Number 4
Research Fairmont Windsor Park and its unique offerings. Tailoring your conversation to reflect an understanding of their brand values and guest experience will show your genuine interest in the position and the company.
We think you need these skills to ace Director of Spa & Wellness
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Director of Spa & Wellness position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Ensure your CV reflects your extensive experience in spa and hospitality management. Highlight specific achievements that demonstrate your strategic and operational capabilities, as well as your leadership skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for wellness and hospitality. Discuss how your background aligns with the hotel's vision and how you plan to enhance guest satisfaction and drive business development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Fairmont Windsor Park
✨Showcase Your Strategic Vision
As a Director of Spa & Wellness, it's crucial to demonstrate your ability to define and execute high-level strategies. Prepare examples of how you've successfully aligned operations with business objectives in previous roles.
✨Highlight Financial Acumen
Be ready to discuss your experience with budget management and financial planning. Share specific instances where your financial insights led to increased revenue or cost savings in spa or hospitality settings.
✨Emphasise Leadership Skills
This role requires strong leadership capabilities. Prepare to talk about how you've mentored teams and fostered a culture of inclusivity and high performance. Use anecdotes that illustrate your hands-on approach to team management.
✨Demonstrate Operational Excellence
Discuss your experience in managing daily operations within a spa or wellness environment. Highlight your commitment to quality assurance and continuous improvement, and be prepared to share how you've enhanced guest experiences in the past.
