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- Tasks: Manage reservations and lead a dynamic team across multiple vibrant venues.
- Company: Join a stylish hospitality company in London with a fun party vibe.
- Benefits: Enjoy a Monday to Friday schedule and be part of an expanding team.
- Why this job: Be part of an exciting growth phase with a focus on great culture and customer experience.
- Qualifications: Experience in hospitality and strong leadership skills are essential.
- Other info: New site opening in 2025—be part of something big!
Fancy being part of a really cool hospitality company in London. They have multiple sites across the city—fun places with great food, drinks, and a lively party vibe. They are expanding, with a new site opening in 2025—exciting times! This role is based at head office in central London, Monday to Friday. A great opportunity to work for a stylish and vibrant company with great people culture.
Responsibilities:
- Responsible for taking reservations and managing the reservation team across multiple venues.
- Dealing with and resolving customer requests, questions and complaints.
- Analyse and provide sales information.
- Responsible for the daily supervision of the Reservations Sales Agents.
- Motivate and lead Reservations Team to exceed guest expectations.
- Responsible for training and monitoring reservation agents on an ongoing basis.
- To maximise all sales opportunities by ensuring a sales attitude is adopted at all times and being aware of all sales opportunities within all areas of the business.
If you are keen to discuss the details further, please apply today or send your CV to Stuart Hills or call 0207 79 02666.
Reservations Manager - London £45,000 employer: COREcruitment
Contact Detail:
COREcruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Manager - London £45,000
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who work in reservations or management roles. Attend industry events or join relevant online groups to connect with people who might provide insights or even refer you to the position.
✨Tip Number 2
Familiarise yourself with the latest trends in hospitality and customer service. Being knowledgeable about current practices can help you stand out during interviews and show that you're passionate about the industry.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Since this role involves managing a team, having specific examples of how you've successfully led others in the past will be crucial.
✨Tip Number 4
Research the company’s culture and values. Understanding what makes them unique will allow you to tailor your approach and demonstrate how you align with their vision during any discussions.
We think you need these skills to ace Reservations Manager - London £45,000
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Reservations Manager position. Tailor your application to highlight relevant experience in managing reservations and leading teams.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in hospitality, particularly in reservations management. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to lead and motivate a team.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled customer requests or led a team in the past, showcasing your sales attitude and problem-solving skills.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role like this one.
How to prepare for a job interview at COREcruitment
✨Know the Company Culture
Before your interview, take some time to research the company's culture and values. Since they pride themselves on a vibrant atmosphere, be prepared to discuss how your personality and work style align with their fun and lively environment.
✨Showcase Your Leadership Skills
As a Reservations Manager, you'll be leading a team. Be ready to share examples of how you've motivated and managed teams in the past. Highlight any specific strategies you've used to exceed customer expectations and drive sales.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints and requests. Think of specific instances where you've successfully resolved issues or improved customer satisfaction. This will demonstrate your problem-solving skills and customer-centric approach.
✨Highlight Your Analytical Skills
Since the role involves analysing sales information, be prepared to discuss your experience with data analysis. Bring examples of how you've used data to make informed decisions or improve processes in previous roles.
