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- Tasks: Assist customers at the trade counter and manage orders with accuracy.
- Company: Jewson is a leading supplier in building materials, committed to customer service and diversity.
- Benefits: Enjoy perks like discounts, a pension plan, and 34 days holiday per year.
- Why this job: Join a passionate team and make a real impact on customer experiences.
- Qualifications: Customer service skills are essential; previous trade counter experience is a plus.
- Other info: This is a 12-month maternity cover role with flexible working hours.
The predicted salary is between 24000 - 36000 £ per year.
Do you live within a commutable distance of Stranraer?
Jewson in STRANRAER is recruiting now for an ambitious Trade Counter Sales Assistant with good customer service ability. This is a 12 month maternity contract working 35 hours per week.
Working Hours
- Monday to Friday 7:30am to 2:30pm
- Every second Saturday 8am to 12noon
Location
Commerce Road, Blackparts Industrial Estate, Dumfries and Galloway, STRANRAER, DG9 7DF
As a Trade Counter Assistant, you will have one of the most important roles within the branch. You will regularly be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience.
Your Responsibilities
- Dealing with customers face to face on counter
- Help to prepare customer orders ensuring accuracy at all times
- Deal with customer calls, emails and enquiries
- Showing an interest in customer projects
- Check incoming deliveries and report missing or damaged products
- Maintain warehouse stock level
- Carrying out regular stock counts
- Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
- Work with colleagues to suggest opportunities for improvement
- Support with deliveries to client site as and when required
What's in it for you?
- Retirement Savings Plan (Pension) - with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Employee Discount
- Refer a Friend scheme
- Wellbeing Centre via WorkPerks
- New Reward and Recognition programme - launching soon!
- 34 days holiday per year
Required Skills and Experience
- Previous industry experience preferred but not essential
- Trade Counter Sales exposure
- First class Customer Service and Sales skills
- Strong organisational skills, with the ability to prioritise work accordingly
- A health and safety focus
At Jewson, part of STARK Building Distribution, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work. The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We'd love to hear from you, hit apply! And a member of our Internal Recruitment team will be in contact with you.
Trade Counter Sales Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Sales Assistant
✨Tip Number 1
Familiarise yourself with the products and services offered by Jewson. Understanding the trade counter environment and the specific needs of customers will help you engage more effectively during any interviews or conversations.
✨Tip Number 2
Highlight your customer service skills in any discussions. Since this role is heavily focused on delivering a fantastic customer experience, be prepared to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Network with current or former employees of Jewson if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Demonstrate your organisational skills by preparing questions about stock management and health and safety practices. Showing that you are proactive and knowledgeable in these areas can set you apart from other candidates.
We think you need these skills to ace Trade Counter Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and required skills for the Trade Counter Sales Assistant position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in trade counter sales or customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in delivering excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jewson
✨Know Your Customer Service Skills
Since this role heavily focuses on customer interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to assist a customer, as this will demonstrate your commitment to providing excellent service.
✨Familiarise Yourself with Trade Counter Operations
Even if you don't have direct experience, research what a trade counter does and the typical processes involved. Understanding how orders are prepared and how to handle stock will show your enthusiasm for the role and your willingness to learn.
✨Highlight Your Organisational Skills
This position requires strong organisational abilities. Be ready to share examples of how you've successfully managed multiple tasks or prioritised work in a busy environment. This will reassure the interviewer that you can handle the demands of the job.
✨Emphasise Health and Safety Awareness
Given the importance of health and safety in this role, prepare to discuss how you have previously maintained safety standards in the workplace. Showing that you take this aspect seriously will align with the company's values and expectations.
