At a Glance
- Tasks: Be the friendly face of our Film School, handling inquiries and providing admin support.
- Company: Join a prestigious Film School that values creativity and professionalism.
- Benefits: Enjoy 30 days leave, pension contributions, and various financial support schemes.
- Why this job: This role offers a dynamic environment with opportunities to engage with students and professionals.
- Qualifications: A level education or equivalent and customer service experience are required.
- Other info: Experience in arts or higher education is a plus; must be a confident communicator.
The predicted salary is between 24000 - 36000 £ per year.
This is a great opportunity for you to be the first point of contact for visitors to our prestigious Film School. You will represent the School professionally when dealing with all general enquiries, whether face-to-face in the busy reception, via phone or email and will operate the School’s multiline switchboard. You will also provide administrative support to the Facilities Management and Student Registry departments, act as a secondary building key-holder to the Facilities Manager and also a Fire Marshal, in the event of a building evacuation being necessary. The successful candidate for this interesting and varied role will be educated to A level standard or equivalent and have experience working on reception in a customer facing post. You will be comfortable working with academic and professional services staff, senior managers, students and external stakeholders. The ability to multi-task and prioritise effectively in a fast-paced environment, plus experience using Microsoft 365 and excellent MS Office skills are essential. It will be an advantage if you have experience of working in a similar role within the arts and/or higher education. As a confident communicator, you will act with tact and diplomacy at all times. We offer a highly competitive staff benefits package including 30 days leave per annum (pro rata for part-time staff), employer matched contributory pension scheme (4%), season ticket and hardship loan schemes, up to 18 days pro…
Reception & Administrative Support Officer employer: LONDON FILM SCHOOL
Contact Detail:
LONDON FILM SCHOOL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception & Administrative Support Officer
✨Tip Number 1
Familiarize yourself with the specific environment of a film school. Understanding the unique culture and operations of an arts institution can help you connect better with both staff and students during your interactions.
✨Tip Number 2
Practice your multitasking skills in busy environments. Since you'll be handling various inquiries and administrative tasks simultaneously, being able to manage your time effectively will set you apart from other candidates.
✨Tip Number 3
Brush up on your Microsoft 365 and MS Office skills. Being proficient in these tools is essential for the role, so consider taking a quick online course or tutorial to ensure you're up to speed.
✨Tip Number 4
Highlight any previous experience in customer-facing roles, especially within educational or artistic settings. This will demonstrate your ability to handle diverse inquiries and represent the school professionally.
We think you need these skills to ace Reception & Administrative Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception and administrative support roles. Emphasize your customer service skills and any experience you have in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and ability to multitask. Mention specific examples from your past experiences that demonstrate your capability to handle general enquiries and work with diverse stakeholders.
Highlight Technical Skills: Since proficiency in Microsoft 365 and MS Office is essential, be sure to mention your experience with these tools. If you have any certifications or training related to these applications, include them as well.
Show Enthusiasm for the Role: Express your passion for working in an educational environment, particularly within the arts. Let them know why you are excited about the opportunity to represent the Film School and contribute to its community.
How to prepare for a job interview at LONDON FILM SCHOOL
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact, it's crucial to demonstrate your customer service experience. Prepare examples from your past roles where you successfully handled inquiries or resolved issues, especially in a busy reception environment.
✨Familiarize Yourself with Microsoft 365
As proficiency in Microsoft 365 is essential, make sure you're comfortable discussing your experience with it. Be ready to talk about specific applications you've used and how they helped you in previous administrative tasks.
✨Demonstrate Your Multi-tasking Abilities
This position requires effective multi-tasking in a fast-paced environment. Think of instances where you successfully managed multiple responsibilities simultaneously and be prepared to share those stories during the interview.
✨Communicate with Confidence and Diplomacy
As a confident communicator, it's important to convey your ability to interact with various stakeholders. Practice articulating your thoughts clearly and tactfully, especially when discussing sensitive topics or handling difficult situations.