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- Tasks: Support colleagues with HR queries and manage administrative duties in a dynamic environment.
- Company: Join Wolseley Group, a leading trade merchant dedicated to people and customer satisfaction.
- Benefits: Enjoy competitive salary, bonuses, generous leave, pension scheme, and health perks.
- Why this job: Kickstart your HR career with exposure across the business and opportunities for growth.
- Qualifications: Previous HR admin experience and strong communication skills are essential.
- Other info: Flexible working options available, with up to 2 days remote each week.
The predicted salary is between 30000 - 42000 £ per year.
Salary: Competitive Salary + Bonus + Excellent Benefits
This is a full-time, fixed term contract for 16 months.
We are the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.
In addition to the competitive salary, there are also benefits on tap – including:
- Annual leave (increasing with length of service)
- A generous pension scheme (matched up to 9%)
- The potential to earn bonuses
- Enhanced maternity/adoption leave
- Access to a great range of online and high street discounts
- Free access to healthcare
- Our popular YuLife app
- Our Cycle to Work scheme
As a HR Helpdesk Advisor based in our Warwick office, you’ll be responsible for:
- Supporting our business, advising colleagues via phone/email on policies and various queries, using our Halo ticketing system
- Working with the Employee Relations team on low-level cases, which includes AWOL, absence management, flexible working requests, probation, and misconduct cases
- Various administrative duties on our HR Workday system
This generalist role offers exposure across the business and the opportunity to build your knowledge and experience in HR. It is a great step into a large organisation which could lead to building a career with us if opportunities become available.
You will work Monday-Friday 40 hours a week, with hybrid flexible working, up to 2 days remotely a week. Hours can be either 7:30am-4:30pm, 8-4:30pm or 8am-5pm.
And here’s what we’d like you to have:
- Experience with low level ER queries/cases is highly preferred, previous HR administrative experience is essential
- Confident, organised and proactive individual
- Attention to detail, ability to multitask and work in a busy, fast-paced environment
- Great communication skills, stakeholder management and relationship building skills
We look forward to receiving your application!
HR Helpdesk Advisor employer: Wolseley UK Limited
Contact Detail:
Wolseley UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Helpdesk Advisor
✨Tip Number 1
Familiarise yourself with the Halo ticketing system mentioned in the job description. Understanding how it works will not only help you during the interview but also demonstrate your proactive approach to learning about the tools used in the role.
✨Tip Number 2
Brush up on your knowledge of employee relations, particularly low-level cases like absence management and flexible working requests. Being able to discuss these topics confidently will show that you're prepared and knowledgeable about the responsibilities of the HR Helpdesk Advisor.
✨Tip Number 3
Highlight your communication skills by preparing examples of how you've effectively managed stakeholder relationships in previous roles. This will be crucial for advising colleagues and handling queries in a busy environment.
✨Tip Number 4
Research Wolseley Group's values and culture. Understanding their commitment to employee development and wellbeing can help you align your answers during the interview, showing that you're a good fit for their team.
We think you need these skills to ace HR Helpdesk Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills for the HR Helpdesk Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous HR administrative experience and your familiarity with low-level employee relations queries. Use specific examples to demonstrate your skills in communication, organisation, and multitasking.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work for Wolseley Group and how you can contribute to their mission of putting people and customers first.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the HR Helpdesk Advisor role.
How to prepare for a job interview at Wolseley UK Limited
✨Research the Company
Before your interview, take some time to learn about the Wolseley Group. Understand their values, mission, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common HR Scenarios
Since the role involves handling low-level employee relations queries, be ready to discuss how you would approach various HR scenarios. Think about examples from your past experience where you've successfully managed similar situations.
✨Showcase Your Communication Skills
As a HR Helpdesk Advisor, strong communication is key. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively. You might even want to practice answering questions with a friend to refine your delivery.
✨Highlight Your Organisational Skills
Given the fast-paced environment mentioned in the job description, it's important to showcase your organisational skills. Be prepared to discuss how you manage multiple tasks and prioritise effectively, perhaps by sharing specific examples from your previous roles.
