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- Tasks: Support families in organising visits and answering questions with empathy and care.
- Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a strong pension scheme.
- Why this job: Make a meaningful impact in your community while gaining valuable skills and experience.
- Qualifications: No experience needed; just bring your passion for service and strong communication skills.
- Other info: Flexible part-time hours with full training and ongoing support provided.
Closing date: 31-03-2025
Funeral Arranger £12.62 per hour plus benefits
Part time 20 hours per week, 5 days per week 4 hours per day within Monday to Friday 9am-5pm
Whitehaven, Cumbria CA28 7AL
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.
Join our friendly team and help families say the perfect goodbye to loved ones.
You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do
- As a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions
- Ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’
- Build positive relationships in the local community
- Hold the fort at the funeral home (there will be times when you’ll be the only one in branch)
- Support with manual handling of coffins and the deceased
This role would suit people who have
- A passion for delivering great service and building relationships
- Excellent communication and admin skills plus strong attention to detail
- High levels of empathy, discretion and care
Why Co-op?
You’ll get a fantastic benefits package including:
- 30% off Co-op branded products in our food stores all year-round
- 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
- Discounts on other Co-op products and services
- 23 days holidays (pro rata, rising with service)
- A pension with up to 10% employer contributions
- Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
- Access to virtual GP and free eye tests
- Endless career development opportunities including apprenticeships
- Friendly, supportive team and the knowledge that you make a huge difference to your community
- Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
You can find out more about our recruitment process at (url removed)/apply-process.
You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at (url removed)/diversity-inclusion-wellbeing.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Funeral Arranger employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Arranger
✨Tip Number 1
Familiarise yourself with the local community and its values. As a Funeral Arranger, building positive relationships is key, so understanding the cultural and emotional needs of the families you’ll be serving can set you apart.
✨Tip Number 2
Demonstrate your empathy and communication skills during any interactions. Whether it’s in person or over the phone, showing genuine care and understanding will resonate well with both the hiring team and future clients.
✨Tip Number 3
Prepare for the online assessment by practising situational judgement tests. These often reflect real-life scenarios you might face as a Funeral Arranger, so being ready can help you perform better.
✨Tip Number 4
Engage with the Co-op's values and mission. Showing that you align with their commitment to community and inclusivity can make a strong impression during the recruitment process.
We think you need these skills to ace Funeral Arranger
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what a Funeral Arranger does. Familiarise yourself with the responsibilities and skills required, such as excellent communication, empathy, and attention to detail.
Complete the Online Assessment: As part of your application, you'll need to complete an online assessment that takes around 20 minutes. Make sure you set aside enough time to focus on this without distractions.
Highlight Relevant Skills: Even though no experience is needed, emphasise any relevant skills or experiences you have that align with the role. This could include customer service experience, volunteer work, or any situations where you've demonstrated empathy and care.
Be Authentic: When filling out your application, be genuine about your motivations for wanting to join the team. Share why you are passionate about helping families during difficult times and how you can contribute positively to the community.
How to prepare for a job interview at Co-op
✨Show Empathy and Understanding
As a Funeral Arranger, you'll be dealing with families during difficult times. It's crucial to demonstrate empathy and understanding during your interview. Share any experiences where you've had to support someone emotionally, even if it's not directly related to the role.
✨Highlight Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you effectively communicate with others, whether it's through active listening or providing clear information. Use examples from past experiences to illustrate your skills.
✨Demonstrate Attention to Detail
Attention to detail is vital when arranging funerals. During the interview, mention instances where your attention to detail made a difference in a project or task. This will show that you understand the importance of precision in this sensitive role.
✨Ask Thoughtful Questions
Prepare some thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about the training process or how the team supports each other.
