Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and optimise Cisco Collaboration Rooms and AV systems while providing end-user support.
- Company: Join a leading tech firm focused on innovative communication solutions.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and TOIL.
- Why this job: Be part of a team enhancing user experiences in cutting-edge collaboration technologies.
- Qualifications: Advanced knowledge of Cisco and AV technologies; certifications preferred.
- Other info: Onsite role in Stevenage, with potential for evening/weekend work.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities and Requirements
- Unified Communications & Collaboration:
- Manage and optimize Cisco Collaboration Rooms, AV systems, and UC platforms (Cisco Webex, IP Phones, conferencing).
- Configure, troubleshoot, and support AV equipment (displays, microphones, speakers, control systems).
- Proactively monitor system health to resolve issues before impacting users.
- Provide end-user support, training, and technical assistance for Cisco UC and AV technologies.
- Support Microsoft Teams, Skype for Business, and Direct Routing solutions.
- Manage Cisco Unified Communications platforms (CUCM, CUBE, UCCX) and SIP/H.323 protocols.
- Administer Session Border Controllers (Cisco, Ribbon, AudioCodes) and VoIP implementations.
- Troubleshoot and optimize network technologies (switches, routers, firewalls, QoS).
- Work closely with clients, internal teams, and stakeholders to meet technical needs.
- Lead initiatives to improve Cisco Collaboration Room and AV system performance.
- Ensure compliance with security policies and national security vetting requirements.
- Drive enhancements in UC/AV system performance, workflow efficiency, and user experience.
- Stay updated on emerging Cisco UC and Microsoft Teams technologies.
- Advanced knowledge of Cisco Collaboration technologies (Webex, IP Phones, conferencing).
- Strong AV expertise in configuring and troubleshooting collaboration hardware.
- Microsoft Teams and Skype for Business proficiency, including Direct Routing.
- Experience with Cisco Unified Communications (CUCM, CUBE, UCCX), SIP/H.323 protocols, and Session Border Controllers.
- Strong knowledge of network technologies (switches, routers, firewalls, QoS).
- Excellent problem-solving skills and ability to work autonomously in secure environments.
- Cisco Certified Collaboration Specialist.
- Microsoft Teams Voice Certification (e.g., MS-700 or equivalent).
- AVIXA CTS (Certified Technology Specialist).
- ITIL Foundation Certification.
- Lift/carry equipment up to 25kg; work on ladders or raised platforms as needed.
- Onsite role in Stevenage, Hertfordshire, Monday–Friday, 09:00–17:00 GMT.
- Occasional evening/weekend work with TOIL (Time Off in Lieu).
- Must hold or be eligible for UK Security Clearance (SC) — UK nationals with a UK passport only.
Contact Detail:
Woop ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared UC Collaboration Engineer
✨Tip Number 1
Familiarise yourself with the latest Cisco Collaboration technologies and Microsoft Teams features. Being well-versed in these platforms will not only boost your confidence but also demonstrate your commitment to staying updated in this fast-evolving field.
✨Tip Number 2
Network with professionals in the UC and AV sectors, especially those who have experience with Cisco and Microsoft products. Attend industry events or join online forums to connect with potential colleagues and learn about their experiences, which can provide valuable insights.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully managed or optimised UC systems. Real-life examples of troubleshooting or enhancing collaboration tools will showcase your problem-solving skills and technical expertise during interviews.
✨Tip Number 4
Since this role requires security clearance, ensure you understand the vetting process and be ready to discuss your eligibility. Highlighting your awareness of compliance and security policies can set you apart as a candidate who takes these requirements seriously.
We think you need these skills to ace SC Cleared UC Collaboration Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Cisco Collaboration technologies, AV systems, and UC platforms. Use specific examples that demonstrate your skills in managing and troubleshooting these systems.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background aligns with the responsibilities outlined in the job description. Mention your relevant certifications and any specific projects that showcase your expertise.
Highlight Relevant Experience: When detailing your work history, focus on roles where you managed Cisco Unified Communications platforms or provided end-user support for AV technologies. Be sure to include metrics or outcomes that illustrate your impact.
Showcase Continuous Learning: Mention any recent training or certifications related to Cisco Collaboration or Microsoft Teams. This demonstrates your commitment to staying updated on emerging technologies, which is crucial for this role.
How to prepare for a job interview at Woop ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced knowledge of Cisco Collaboration technologies and AV systems. Highlight specific projects or experiences where you configured, troubleshot, or optimised these systems, as this will demonstrate your hands-on skills.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your problem-solving abilities. Prepare examples of how you've resolved technical issues in the past, particularly in secure environments, to showcase your capability to work autonomously.
✨Engage with Stakeholders
Since collaboration is key, be ready to discuss how you've worked with clients and internal teams to meet technical needs. Share examples of initiatives you've led to improve system performance and user experience, as this shows your leadership potential.
✨Stay Updated on Technologies
Make sure to mention your commitment to continuous improvement and staying updated on emerging technologies in UC and AV systems. This could include recent certifications or training you've undertaken, which will reflect your dedication to professional growth.
