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For Companies At a Glance
- Tasks: Engage with customers through outbound sales calls and manage the sales cycle.
- Company: Join a growing energy company focused on helping families save on bills and reduce environmental impact.
- Benefits: Enjoy free parking, a commission structure, training, and career progression opportunities.
- Why this job: Be part of a supportive team in a progressive company that values your growth and skills.
- Qualifications: 1 year of outbound sales or contact centre experience is required.
- Other info: Work Monday to Friday, 9 am to 5 pm, with ongoing training provided.
Accrington, Greater Manchester OTE £32,000 | Training Provided | Career Progression | Commission Structure | Free Parking | Company Uniform | Pension & Holidays
Do you have experience in sales, particularly within a contact centre or making outbound sales calls? Are you looking to join an established, yet growing company that offers great training, career development, and a supportive work environment?
Join a progressive independent energy company, founded in 2017, that focuses on reducing environmental impact by helping UK families lower their energy bills through improved home efficiency. As the company continues to expand, they are seeking a motivated Sales Advisor with experience in sales, particularly outbound sales or contact centre roles.
The Role:As a Sales Advisor in the ECO department, you will manage the full sales cycle, helping to drive business growth and contribute to the company’s success. The role includes full training in ECO services, making it ideal for individuals looking to enhance their skills and progress within a growing business. You will be responsible for engaging both warm leads and cold prospects, so a positive, target-driven attitude is essential.
What You’ll Do:- Make outbound sales calls to achieve targets
- Maintain consistent communication with your sales pipeline
- Work towards achieving individual and team performance objectives
- Benefit from a commission structure to enhance earnings
- Receive ongoing training and career progression opportunities
- Work a 40-hour week (9 am – 5 pm, Monday to Friday)
- At least 1 year of experience in outbound sales or within a contact centre environment
- A target-driven individual with strong sales skills
- The ability to manage your own time and workload
Customer Service Advisor employer: SERT
Contact Detail:
SERT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the energy sector and the specific services offered by the company. Understanding how they help families lower their energy bills will allow you to engage more effectively with potential customers during your calls.
✨Tip Number 2
Practice your sales pitch and refine your communication skills. Since you'll be making outbound calls, being able to convey information clearly and persuasively is crucial for success in this role.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Advisor.
✨Tip Number 4
Prepare for potential interview questions by thinking about your past sales experiences. Be ready to discuss specific examples where you met or exceeded targets, as this will demonstrate your capability and drive.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in outbound sales or contact centre roles. Use specific examples that demonstrate your sales skills and achievements to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this role. Mention your target-driven attitude and how your previous experience aligns with the company's goals of reducing environmental impact.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the role, such as communication, time management, and the ability to work towards targets. This will show that you understand the demands of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SERT
✨Showcase Your Sales Experience
Make sure to highlight your previous experience in outbound sales or contact centre roles. Be prepared to discuss specific examples of how you achieved targets and contributed to team success.
✨Demonstrate a Positive Attitude
Since the role requires a target-driven mindset, it's essential to convey your enthusiasm and motivation during the interview. Share instances where your positive attitude helped you overcome challenges in sales.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios that mimic real-life sales calls. Practising these scenarios beforehand can help you feel more confident and demonstrate your ability to handle various customer interactions.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's training programmes, career progression opportunities, and their approach to customer service. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
