At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Accessorize is a vibrant retail brand focused on fashion accessories and inclusivity.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a supportive culture that values creativity, teamwork, and personal growth.
- Qualifications: Proven retail management experience with a passion for customer service and team development.
- Other info: We embrace diversity and welcome applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
What are we looking for in you?
- Demonstrate customer focus - ensuring delivering excellence in customer service, understanding the importance of delivering tailored one on one customer service and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader, one who will inspire the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through their team.
- Someone who demonstrates passion, drive and resilience, with a can-do approach.
- Possess a creative approach, to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Drive the overall performance of the store, through managing and developing your team, demonstrating the Accessorize values and ensuring your store is delivering an exceptional customer experience.
- Generate profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximising local market opportunities.
- Ensure your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximise commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness with your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A Staff uniform allowance - enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home.
- An additional day’s holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
At Monsoon Accessorize we don’t focus only on what we do, we also care about how we do it. Our values and the way we behave are important to us. We are committed to creating a diverse and inclusive workforce and an environment where we value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential.
We want to attract the broadest range of talented people and are an equal opportunity employer. We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles, unless operational requirements prevent otherwise.
We provide reasonable accommodations as needed to people with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Accessorize - Fulham
✨Tip Number 1
Showcase your customer service skills during the interview. Prepare examples of how you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to putting the customer at the heart of everything you do.
✨Tip Number 2
Research Accessorize's values and culture before your interview. Be ready to discuss how your personal values align with theirs, as this will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate a team. Think of specific instances where you've inspired your team to achieve goals, as this is crucial for a Store Manager role.
✨Tip Number 4
Familiarise yourself with the latest retail trends and visual merchandising techniques. Being able to speak knowledgeably about these topics will demonstrate your passion for retail and your ability to drive sales effectively.
We think you need these skills to ace Store Manager - Accessorize - Fulham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accessorize is looking for in a Store Manager. Highlight your experience in customer service and team leadership, as these are key aspects of the role.
Tailor Your CV: Make sure your CV reflects your relevant experience in retail management. Use specific examples that demonstrate your ability to deliver excellent customer service and lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Accessorize's values. Mention how you can contribute to creating an inclusive environment and driving sales through effective team management.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles, such as exceeding KPIs or improving customer satisfaction scores. This will help illustrate your capability to drive store performance.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific instances where you tailored your approach to meet individual customer needs, as this aligns with the company's emphasis on putting customers at the heart of everything.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you've inspired your team in previous roles. Share stories that illustrate your ability to lead by example and motivate others, which is crucial for a Store Manager position.
✨Highlight Your Retail Experience
Make sure to detail your track record in managing successful retail stores. Discuss your experience with KPIs, P&L management, and how you've maximised sales opportunities, as these are key responsibilities of the role.
✨Emphasise Inclusivity and Team Development
Talk about how you've fostered an inclusive environment in your previous roles. Share strategies you've used to support team members in reaching their full potential, as this reflects the company's commitment to diversity and employee growth.