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- Tasks: Lead a dynamic team to deliver exceptional customer service and drive store performance.
- Company: Accessorize is a vibrant retail brand focused on stylish accessories and customer satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, staff discounts, and a birthday holiday.
- Why this job: Join a fun, inclusive environment where your leadership can shine and make a real impact.
- Qualifications: Proven retail management experience with a passion for customer service and team development.
- Other info: Be part of a supportive team that values creativity and encourages personal growth.
The predicted salary is between 28800 - 43200 £ per year.
What are we looking for in you?
- Demonstrate customer focus - ensuring excellence in customer service, understanding the importance of tailored one-on-one service, and driving this through your team, always putting the customer at the heart of all that you do.
- A confident leader who inspires the team, leading by example to make Accessorize a great place for all who work and shop with us.
- A proven track record of managing a successful retail store, delivering excellence in customer service, both personally and through your team.
- Someone who demonstrates passion, drive, and resilience, with a can-do approach.
- Possess a creative approach to support the store and develop the team to reach their full potential.
- The ability to communicate openly and effectively.
- A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
In this role you will:
- Drive the overall performance of the store by managing and developing your team, demonstrating the Accessorize values, and ensuring your store delivers an exceptional customer experience.
- Generate profit by exceeding your KPIs, keeping P&L and controllable costs in line with budget, and maximizing local market opportunities.
- Ensure your team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
- Maximize commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
- Promote and deliver piercing services to customers with your team.
- Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal.
- Ensure an inclusive environment, promoting equality and kindness within your team.
Joining us, your benefits would include:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance - enabling you to have fun wearing our accessories.
- Generous staff discount across all our brands - Accessorize, Monsoon, Monsoon Childrenswear, and Monsoon Home.
- An additional day's holiday to celebrate your birthday.
If this all sounds great and this could be the role for you, let us know and apply today.
Store Manager - Accessorize - Fulham employer: Monsoon
Contact Detail:
Monsoon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Accessorize - Fulham
✨Tip Number 1
Showcase your customer service skills in your conversations. When networking or during interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to putting the customer at the heart of everything you do.
✨Tip Number 2
Highlight your leadership experience by discussing how you've inspired and developed teams in the past. Use anecdotes that illustrate your ability to motivate others and create a positive work environment, as this aligns perfectly with what we’re looking for in a Store Manager.
✨Tip Number 3
Familiarise yourself with the Accessorize brand and its values. Understanding our mission and how we operate will help you articulate why you're a great fit for the role and how you can contribute to our success during any discussions.
✨Tip Number 4
Be prepared to discuss your approach to driving sales and managing budgets. Think about specific strategies you've implemented in the past that have led to increased profits or improved KPIs, as this will show your solution-driven mindset and ownership of business outcomes.
We think you need these skills to ace Store Manager - Accessorize - Fulham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Accessorize is looking for in a Store Manager. Highlight your customer service experience and leadership skills in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in retail management. Emphasise your achievements in driving sales, managing teams, and delivering excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Use specific examples from your past experiences that demonstrate your customer focus and solution-driven mindset.
Showcase Your Creativity: Since the role requires a creative approach, mention any innovative ideas you have implemented in previous roles that improved customer experience or boosted sales. This will help you stand out as a candidate.
How to prepare for a job interview at Monsoon
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional customer service in the past. Highlight specific instances where you tailored your approach to meet individual customer needs, as this aligns perfectly with what Accessorize values.
✨Demonstrate Leadership Skills
Be ready to discuss your leadership style and how you've inspired your team in previous roles. Share stories that illustrate your ability to lead by example and create a positive work environment.
✨Highlight Your Retail Success
Bring concrete examples of how you've managed a successful retail store. Discuss your experience with KPIs, P&L management, and how you've maximised sales opportunities in the past.
✨Emphasise Flexibility and Teamwork
Prepare to talk about your adaptability and willingness to support other stores or team members. Show that you understand the importance of collaboration in achieving common goals within the company.
