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- Tasks: Assist customers at the trade counter and support warehouse operations.
- Company: Join a dynamic team focused on customer satisfaction and sales goals.
- Benefits: Earn competitive pay, overtime, and a London living wage after 12 weeks.
- Why this job: Gain hands-on experience and opportunities for career progression and training.
- Qualifications: Full UK driving licence required; strong communication skills and a proactive attitude preferred.
- Other info: Flexibility for out-of-hours services and potential forklift licence training.
Our client is seeking a proactive, motivated and diligent Trade counter/Warehouse assistant to join their dynamic and dedicated team. The successful candidate will have experience in both customer service and sales, be able to demonstrate effective and efficient problem-solving skills and provide a friendly and approachable customer experience.
Monday - Friday 07:30 - 17:00
- Trade counter benefits:
- £3600 London living wage added to your wage once your 12-week trial period is finished
- Competitive pay for this Trade counter role: £13-£19 per hour, with overtime paid at time and a half
- Call-out payments: £80 to £100 per call-out
- Training and Development: Opportunity to gain a forklift licence and further your career
- Career Progression: Salary increase after completing a 12-week trial period
- Work-Life Balance: Flexibility to assist with out-of-hours services as needed
Warehouse Operative Opportunities:
- Opportunity to further develop skills within this Trade counter role, including the potential to earn a forklift license
- Opportunity to contribute to a dynamic team environment
- Gain hands-on experience as a Trade counter with logistics and warehouse operations
- Help maintain high levels of customer satisfaction
- Support the branch in achieving its sales goals
The ideal candidate for the Trade counter role will have:
- A full UK driving licence and access to a vehicle
- Strong communication skills to liaise with customers, team members, and management effectively
- Basic product knowledge or the willingness to learn
- Forklift and Counterbalance training is desirable, but not essential (training will be provided)
- Ability to work overtime at short notice, with overtime paid at time and a half
- A proactive approach to customer service, problem-solving, and working in a team
Contact Detail:
Team CV LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Assistant
✨Tip Number 1
Make sure to highlight your customer service experience during any informal conversations or networking events. This role is all about providing a friendly and approachable experience, so showcasing your skills in this area can really set you apart.
✨Tip Number 2
Since a full UK driving licence is essential, be prepared to discuss your driving experience and how it relates to the role. Mention any relevant experiences that demonstrate your reliability and ability to handle logistics.
✨Tip Number 3
Familiarise yourself with the products and services offered by the company. Showing that you have done your homework and have a basic understanding of their offerings can impress potential employers and demonstrate your proactive approach.
✨Tip Number 4
Be ready to discuss your problem-solving skills in real-life scenarios. Think of examples where you've successfully resolved customer issues or improved processes, as this will resonate well with the team’s focus on efficiency and customer satisfaction.
We think you need these skills to ace Trade Counter Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any problem-solving skills and your ability to work in a team, as these are key for the Trade Counter Assistant role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive approach to customer service. Mention your full UK driving licence and any relevant experience with logistics or warehouse operations to stand out.
Highlight Relevant Skills: In your application, clearly outline your communication skills and willingness to learn about products. If you have any forklift or counterbalance training, be sure to mention it, even if it's not essential.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Team CV LTD
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to create a friendly and approachable atmosphere.
✨Demonstrate Problem-Solving Abilities
Employers are looking for candidates who can think on their feet. Prepare to discuss situations where you faced challenges and how you effectively solved them. This will show your proactive approach and ability to handle unexpected situations.
✨Familiarise Yourself with the Products
Having basic product knowledge is essential. Take some time to research the types of products the company sells. This will not only help you answer questions confidently but also demonstrate your willingness to learn and adapt.
✨Emphasise Teamwork and Flexibility
The role involves working closely with a team and being flexible with hours. Be ready to discuss your experiences working in a team environment and how you can contribute to achieving sales goals while being adaptable to changing needs.
