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- Tasks: Manage service contracts, billing, and liaise with stakeholders daily.
- Company: Join Siemens Healthineers, a global leader in medical technology.
- Benefits: Enjoy 26 days holiday, pension contributions, and flexible benefits.
- Why this job: Be part of a diverse team making impactful healthcare breakthroughs.
- Qualifications: Passionate, self-motivated, with good IT and communication skills.
- Other info: Opportunities for professional growth and volunteering.
The predicted salary is between 36000 - 60000 £ per year.
Join us in pioneering breakthroughs in healthcare. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
Reporting to the FI OTC Contract Administration Manager, this Service Contract position sits within our Order to Cash department, offering a variety of tasks and activities to help give the employee an understanding of the end-to-end business from commercial to service and beyond. Offering lots of interaction between different internal and external stakeholders, there is opportunity to continuously learn, develop and share ideas.
This role focuses on receiving Purchase orders, building and billing service contracts, billing Time and Material orders and liaising with internal colleagues, to ensure our customers have their insurance contracts in place in a timely manner and their medical systems supported.
Your role:
- Focus predominantly on the creation, maintenance and invoicing of service contracts and warranty agreements.
- Managing the non-contractual process and invoicing Time and Materials.
- Support in resolving any financial queries and billing enquiries.
- Raising purchase orders to our 3rd party suppliers and external customers for agreements within the contracts.
- Requesting the creation/amendment of customer accounts and master data.
- Supporting and liaising with internal stakeholders as required, e.g. Offer to Order and CS Operations team.
- Manage a shared email inbox, participate on a rota basis to answer queries and resolve actions.
Your expertise:
- Passionate and self-motivated with a strong growth and change mindset.
- Enjoys collaborating and ability to work effectively in teams or as an individual.
- Good prioritization skills.
- SAP experience would be an advantage.
- IT literate with an understanding of Outlook, Excel and internet tools.
- Good communication and presenting skills for communication with customers occasionally.
Benefits:
- 26 days' holiday with the option to buy or sell an additional 5.
- Up to 10% employer pension contribution.
- Share and bonus scheme.
- Access to our flexible benefits from private medical insurance to dental cover.
- Corporate Social Responsibility opportunities including 2 paid volunteering days per year and support from our 24/7 employee assistance programme.
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare.
Siemens Healthineers are proud to be a Disability Confident Committed employer. If you require any adjustments at any stage of the recruitment process, please let us know.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alerts that will keep you posted about new opportunities.
Order to Cash Service Contract Administrator employer: Siemens Healthineers
Contact Detail:
Siemens Healthineers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Service Contract Administrator
✨Tip Number 1
Familiarise yourself with the Order to Cash process. Understanding how purchase orders, service contracts, and invoicing work will give you a solid foundation for discussions during interviews.
✨Tip Number 2
Brush up on your SAP skills if you have experience with it. If not, consider taking a quick online course or tutorial to demonstrate your willingness to learn and adapt.
✨Tip Number 3
Prepare examples of how you've effectively collaborated with teams or resolved financial queries in previous roles. This will showcase your communication skills and problem-solving abilities.
✨Tip Number 4
Engage with our company culture by researching Siemens Healthineers' values and initiatives. Being able to discuss how your personal values align with ours can make a strong impression.
We think you need these skills to ace Order to Cash Service Contract Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Order to Cash Service Contract Administrator position, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your experience with service contracts, invoicing, and any familiarity with SAP or similar systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your ability to work collaboratively. Mention specific examples of how you've successfully managed similar tasks in previous roles.
Highlight Soft Skills: In your application, emphasise your communication skills, ability to prioritise tasks, and your self-motivated nature. These traits are essential for the role and should be clearly demonstrated in your written materials.
How to prepare for a job interview at Siemens Healthineers
✨Understand the Role
Make sure you have a clear understanding of the Order to Cash Service Contract Administrator role. Familiarise yourself with the key responsibilities, such as managing service contracts and liaising with internal stakeholders. This will help you answer questions confidently and demonstrate your interest in the position.
✨Showcase Your Communication Skills
Since this role involves interaction with various stakeholders, be prepared to showcase your communication skills. Think of examples where you've effectively communicated with customers or team members, especially in resolving queries or issues. This will highlight your ability to collaborate and work well in a team.
✨Highlight Relevant Experience
If you have experience with SAP or similar systems, make sure to mention it during the interview. Discuss any relevant IT skills, particularly with Outlook and Excel, as these are important for the role. Providing specific examples of how you've used these tools in previous positions can set you apart from other candidates.
✨Demonstrate a Growth Mindset
The company values a growth and change mindset, so be ready to discuss how you've embraced challenges and learned from them in the past. Share instances where you've taken the initiative to improve processes or develop your skills, showing that you're adaptable and eager to grow within the organisation.
