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- Tasks: Coordinate installations and provide top-notch customer service daily.
- Company: Join a well-established business in Witham with a friendly, dynamic team.
- Benefits: Enjoy a Monday to Friday schedule with a supportive work environment.
- Why this job: Be part of a team that values customer satisfaction and personal growth.
- Qualifications: Experience in customer service and administration is essential; strong communication skills required.
- Other info: Opportunity to develop your skills in a fast-paced, rewarding role.
Just Recruitment is partnering with a well-established and successful business in Witham to recruit an Installation Coordinator to join their long-standing team. The successful candidate will be able to demonstrate a genuine desire to provide strong and consistent customer satisfaction and provide administrative support to all departments within the business. The ideal candidate will become part of our friendly, dynamic team and help set us apart from the competition by providing telephone and administration support to a high standard.
Responsibilities Include:
- Speaking with customers regarding enquiries.
- Ensuring calls and emails are answered in a timely professional manner, ensuring the required customer experience is always delivered.
- Understanding the customers' demands and needs and providing solutions to meet those demands and needs.
- Provide administration support to the Service & Installations departments.
The candidate should have proven experience and capability in the following areas:
- Experience of working in a customer service environment.
- Proven experience in an administrative role.
- Computer literate.
- Great verbal and written communication skills.
- Good attention to detail.
- Must be organised to perform multiple tasks calmly and efficiently under pressure.
- A calm, understanding person to handle the occasional difficult customer.
Monday - Friday 8am - 16.00pm
Installation Coordinator employer: Just Recruitment Group
Contact Detail:
Just Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Coordinator
✨Tip Number 1
Familiarise yourself with the company’s values and customer service philosophy. This will help you align your responses during interviews and demonstrate that you understand what they prioritise in their customer interactions.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves a lot of customer interaction, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Prepare examples from your past experiences where you successfully handled customer inquiries or administrative tasks. Being able to share specific instances will showcase your capability and fit for the role.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple tasks effectively. You might even want to mention any tools or methods you use to stay organised, as this is crucial for the Installation Coordinator position.
We think you need these skills to ace Installation Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. Use specific examples that demonstrate your ability to handle multiple tasks and provide excellent customer satisfaction.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the Installation Coordinator role. Mention how your skills align with the responsibilities outlined in the job description, particularly your communication skills and attention to detail.
Highlight Relevant Experience: In your application, emphasise any previous roles where you provided administrative support or worked directly with customers. This will show that you have the necessary background to excel in this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Just Recruitment Group
✨Showcase Your Customer Service Skills
Since the role requires strong customer service experience, be prepared to share specific examples of how you've successfully handled customer enquiries in the past. Highlight your ability to remain calm and professional, especially when dealing with difficult situations.
✨Demonstrate Organisational Skills
The job involves managing multiple tasks efficiently. During the interview, discuss your methods for staying organised and prioritising tasks, especially under pressure. You might want to mention any tools or techniques you use to keep track of your workload.
✨Communicate Clearly and Effectively
Great verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You could also prepare a few questions to ask the interviewer, showing your interest in the role and the company.
✨Research the Company
Familiarise yourself with the company's values, mission, and recent developments. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in becoming part of their team.
