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- Tasks: Lead maintenance operations at the iconic Tower of London, ensuring its preservation and functionality.
- Company: Join Historic Royal Palaces, a charity caring for six historic sites in the UK.
- Benefits: Enjoy generous pension contributions, annual pay reviews, and staff discounts at all palaces.
- Why this job: Be part of a team that shapes history while working in a unique and inspiring environment.
- Qualifications: Degree-level education or equivalent experience in building management and maintenance required.
- Other info: Join a duty rota for emergencies and be part of a diverse workforce.
The predicted salary is between 62000 - 83000 £ per year.
Historic Royal Palaces is the independent charity that looks after the Tower of London, Hampton Court Palace, Kensington Palace, the Banqueting House, Kew Palace and Hillsborough Castle & Gardens.
Departments: Maintenance and Facilities
Home Palace: HM Tower of London
Status: Established/Permanent
Estimated Start date: 1 May 2025
Salary: £73,976 per annum including all allowances
Salary Rate: Per Annum
Days/Hours of work: Full time (36 hours pw)
About the role and about you
Would you relish the opportunity to maintain one of the most iconic landmarks in the UK? As Maintenance & Facilities Manager for the Tower of London, you will be responsible for leading and managing the maintenance operation at this unique visitor attraction and World Heritage site.
As a member of the Tower Operations Team, you will need to have prior experience working at a senior level and be able to demonstrate an ability to employ strategic foresight with a decisive commanding authority. With responsibility for the upkeep and conservation of the building fabric and the upgrade and improvement of the M&E services and plant, you will need to demonstrate prior experience managing a maintenance service and team in an estate of complex and diverse buildings. Ideally your current or prior experience will have involved working within a historic environment.
You will also need to work strategically to ensure planned routine maintenance is scheduled effectively and establish a highly organised reactive service, ensuring legal compliance across the estate. To achieve this, you will need to review and update processes and policy, as well as plan for programmes of larger minor maintenance works.
You will be responsible for and need to demonstrate prior experience line managing and motivating a small maintenance team and a range of external contractor contracts in a high pressure environment. From time to time, you will also act as project manager, effectively undertaking larger maintenance projects and leading multi-disciplinary teams.
You will be an experienced building professional who is educated to degree standard (and/or with a similar professional qualification) with comprehensive all-round technical knowledge and competence. To be successful in this role, you will need to evidence outstanding communication and people skills, to establish excellent relationships with (Tower) residents and external stakeholders, have exacting budgetary control and an enthusiasm for sustainability to meet our net zero challenge.
The Maintenance and Facilities team operates a duty rota for out of hours emergencies and you will be required to join this rota, on a proportion of evenings, weekends, and bank holidays. You will also be added to the Tower of London Duty Governor rota which covers first response calls for 24-hour periods at a time, during which you would be expected to reside on site.
Benefits include:
- Generous Employers Pension Contributions (up to 11%)
- Annual Pay reviews & Bonuses
- Critical Illness Cover & Life Assurance
- Family friendly policies and benefits
- Staff discounts and membership to all palaces
Closing Date: Sunday 13th April 2025 (11:50pm)
If you have recently applied for this role, please do not reapply - all recent applications will be considered.
Historic Royal Palaces is an equal opportunities employer and truly values a diverse workforce. Applications are welcome from candidates regardless of their background.
You may also have experience in the following: Facilities Manager, Maintenance Manager, Building Services Manager, Hard FM Manager, Estates Manager, Technical Services Manager, Property Maintenance Manager, M&E Manager, Facilities Operations Manager, Compliance Manager, Engineering Maintenance Manager, Asset Manager, Facilities and Maintenance Supervisor, etc.
Maintenance & Facilities Manager - HM Tower of London employer: Historic Royal Palaces
Contact Detail:
Historic Royal Palaces Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance & Facilities Manager - HM Tower of London
✨Tip Number 1
Familiarise yourself with the Tower of London's history and its unique maintenance challenges. Understanding the specific requirements of maintaining a historic site will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the heritage and facilities management sectors. Attend relevant events or join online forums to connect with others who have experience in managing historic buildings.
✨Tip Number 3
Prepare to discuss your previous experiences in managing maintenance teams and projects, especially in complex environments. Be ready to share specific examples that demonstrate your leadership and strategic planning skills.
✨Tip Number 4
Showcase your commitment to sustainability and legal compliance in your conversations. Highlight any initiatives you've led or been part of that align with the goals of Historic Royal Palaces.
We think you need these skills to ace Maintenance & Facilities Manager - HM Tower of London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Maintenance & Facilities Manager position. Highlight key skills and experiences that align with what Historic Royal Palaces is looking for.
Tailor Your CV: Customise your CV to reflect your relevant experience in maintenance management, particularly in historic environments. Emphasise your leadership skills, technical knowledge, and any previous roles that involved managing diverse teams and projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for maintaining iconic landmarks and your strategic approach to facilities management. Use specific examples from your past experience to demonstrate how you meet the criteria outlined in the job description.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. Ensure that your documents are clear, concise, and professionally formatted to make a strong impression.
How to prepare for a job interview at Historic Royal Palaces
✨Show Your Passion for Heritage
Make sure to express your enthusiasm for working in a historic environment like the Tower of London. Share any relevant experiences or projects that highlight your appreciation for heritage conservation and how it aligns with the values of Historic Royal Palaces.
✨Demonstrate Leadership Skills
As a Maintenance & Facilities Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in high-pressure situations, focusing on your ability to motivate and inspire others while maintaining a strong focus on safety and compliance.
✨Prepare for Technical Questions
Expect questions about your technical knowledge and experience in maintenance management. Brush up on your understanding of building services, M&E systems, and compliance regulations, as well as any specific challenges related to maintaining historic buildings.
✨Highlight Your Strategic Thinking
Be ready to discuss how you approach strategic planning for maintenance operations. Provide examples of how you've implemented effective processes for routine maintenance and reactive services, ensuring legal compliance and budgetary control in previous roles.
