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- Tasks: Engage with customers, manage emails/calls, and coordinate equipment bookings.
- Company: Join a trusted document management company with over 30 years of experience.
- Benefits: Enjoy flexible hours, training opportunities, a pension plan, and 25 days holiday.
- Why this job: Be part of a supportive culture focused on career development and customer service excellence.
- Qualifications: Previous admin experience is preferred; strong communication and organisational skills are essential.
- Other info: Opportunity to work in a dynamic team with potential for career progression.
Document Management Company based in Leamington.
8.30 - 5pm (37.5 hours per week), 25 days holiday, £24,000 - £27,000 basic salary + Flexible start & end times + Training + Pension.
Are you looking to offer best in class customer service and administration? Eager to use your existing knowledge or quickly learn on the job?
The Company recruiting: This established company based in Warwickshire has been trusted for over 30 years. Proud of their niche knowledge and customer service offering. They can offer genuine employee career development, extensive ongoing training with realistic career progression.
The Role:
- Speaking with customers and handling inbound emails/calls
- Discussing customer needs
- Booking in equipment for service, repair, and calibration
- Information gathering
- Follow up on warm leads from calls/emails and website, liaising with sales team
- Mon - Fri role, 37.5 hours per week. Flexible start and end times.
The Candidate:
- Existing experience as an administrator/coordinator in an office-based environment
- Ideally some experience with administration/scheduling and planning
- Organised and methodical mindset
- Strong communication skills, verbal and written
- A customer service focus
- Happy lifting any equipment (Up to 20kg)
The Package:
- £24,000 - £27,000 basic salary
- Flexible start and end times
- Training provided
- Pension
- Company van if needed
- 25 days holiday plus bank holidays
Please apply for this job online if you are interested and feel you fit the above criteria.
Dave, Ryan, and John are the main points of contact for the role.
Office Administrator employer: TalentTech Recruitment Ltd
Contact Detail:
TalentTech Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the company’s history and values. Since they have been in business for over 30 years, showing that you understand their niche knowledge and customer service focus can set you apart during any conversations.
✨Tip Number 2
Prepare to discuss your previous experience in administration or coordination. Think of specific examples where you demonstrated strong organisational skills and effective communication, as these are key traits they are looking for.
✨Tip Number 3
Be ready to showcase your customer service skills. Since the role involves handling customer inquiries, think of ways you can illustrate your ability to provide excellent service and resolve issues efficiently.
✨Tip Number 4
Engage with the team during the interview process. Since Dave, Ryan, and John are the main points of contact, try to connect with them by asking insightful questions about the role and the company culture to demonstrate your enthusiasm.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Use specific examples that demonstrate your organisational skills and ability to handle customer inquiries.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your existing knowledge and willingness to learn, as well as how you can contribute to their customer service excellence.
Highlight Communication Skills: Since strong communication is key for this role, ensure you provide examples of how you've effectively communicated with customers or colleagues in previous positions. This could be through handling calls, emails, or face-to-face interactions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, as these can create a negative impression. A polished application reflects your attention to detail.
How to prepare for a job interview at TalentTech Recruitment Ltd
✨Showcase Your Customer Service Skills
Since the role emphasises best-in-class customer service, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight your ability to listen, empathise, and resolve issues effectively.
✨Demonstrate Organisational Skills
The company is looking for someone with an organised and methodical mindset. During the interview, discuss your experience with scheduling, planning, and managing multiple tasks. You could even mention tools or methods you use to stay organised.
✨Prepare for Role-Specific Questions
Expect questions related to document management and administration. Brush up on relevant terminology and processes, and be ready to explain how your previous experience aligns with the responsibilities outlined in the job description.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask thoughtful questions about the company's culture, training opportunities, and career progression. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
