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For Companies At a Glance
- Tasks: Support sales teams by managing customer communications and daily activities.
- Company: Join one of the UK's largest maritime logistics operators with a strong European presence.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and free parking.
- Why this job: Be part of a dynamic team, build relationships, and contribute to business growth.
- Qualifications: Looking for detail-oriented, proactive problem solvers with strong communication skills.
- Other info: Work hours are 8-5pm, perfect for balancing work and study.
One of the UK’s largest maritime intermodal logistics operators is seeking an experienced Sales Support Administrator to join their busy team. The company has locations across Europe and the UK.
The Role
- Handle customer communications promptly and professionally
- Build strong relationships with customers and internal departments
- Manage daily customer activities according to company standards
- Meet business targets and identify sales opportunities
- Share market trends and new business leads with relevant teams
- Work with Pricing department to create customer incentives
- Maintain high standards of customer care and communication
- Ensure accurate and timely invoicing of all services
- Maintain data integrity in IT systems
- Create rate quotes and update customer information as needed
- Prepare and distribute required reports
- Be the main daily contact for customers.
Skills
- Attention to detail
- Proactive problem-solving
- Strong communication skills
- Customer-focused attitude
- Collaborative team player
- Effective time management
Sales Support Administrator employer: TLP
Contact Detail:
TLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator
✨Tip Number 1
Familiarise yourself with the maritime logistics industry. Understanding the key players, market trends, and challenges will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully managed customer communications and built relationships in previous roles. Being able to share these experiences will showcase your skills and fit for the Sales Support Administrator position.
✨Tip Number 4
Research common sales support tools and software used in the industry. Familiarity with these systems can give you an edge, as it shows you're ready to hit the ground running and can adapt quickly to their processes.
We think you need these skills to ace Sales Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Sales Support Administrator role. Emphasise your attention to detail, communication skills, and any previous customer service or sales support experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully handled customer communications or built strong relationships in past roles.
Highlight Relevant Skills: In your application, clearly outline your problem-solving abilities, time management skills, and collaborative nature. Use bullet points to make these stand out and relate them directly to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at TLP
✨Showcase Your Communication Skills
As a Sales Support Administrator, strong communication is key. Be prepared to demonstrate your ability to handle customer communications effectively. You might want to share examples of how you've successfully resolved customer issues or built relationships in previous roles.
✨Highlight Your Attention to Detail
This role requires a keen eye for detail, especially when it comes to invoicing and maintaining data integrity. During the interview, mention specific instances where your attention to detail made a significant impact on your work or helped avoid potential issues.
✨Demonstrate Proactive Problem-Solving
Employers are looking for candidates who can think on their feet. Prepare to discuss situations where you identified a problem and took the initiative to resolve it. This will show that you're not just reactive but proactive in your approach.
✨Prepare for Teamwork Questions
Since this position involves collaboration with various teams, be ready to talk about your experience working in a team environment. Share examples of how you've contributed to team success and how you handle conflicts or differing opinions within a group.
