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- Tasks: Support families in organising visits and answering questions with empathy and care.
- Company: Join Co-op, a community-focused co-operative with a rich history since 1844.
- Benefits: Enjoy 30% off Co-op products, 23 days holiday, and a strong pension scheme.
- Why this job: Make a meaningful impact in your community while developing valuable skills.
- Qualifications: No experience needed; just bring your passion for service and strong communication skills.
- Other info: Flexible application process with no CV required; full training provided.
Closing date: 28-03-2025
Funeral Arranger £12.62 per hour plus benefits
Part time 18.75 hours per week, Monday- Friday between 9am- 5pm
Stevenage, SG1 3EF
No experience needed. You can apply for this job on your mobile in a few simple steps – no CV needed.
Join our friendly team and help families say the perfect goodbye to loved ones.
You don’t need previous experience as we provide full training and ongoing support so you’ll have all the tools you need for your new role. You’ll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
Find the kind of job satisfaction you didn’t think was possible. Apply today.
What you’ll do:
- As a ‘non certified’ funeral arranger, you’ll support clients by organising family visits and answering guest questions.
- Ensure all regulated work, like selling and advising on our funeral plans, is referred to a ‘certified colleague’.
- Build positive relationships in the local community.
- Hold the fort at the funeral home (there will be times when you’ll be the only one in branch).
- Support with manual handling of coffins and the deceased.
This role would suit people who have:
- A passion for delivering great service and building relationships.
- Excellent communication and admin skills plus strong attention to detail.
- High levels of empathy, discretion and care.
Why Co-op?
You’ll get a fantastic benefits package including:
- 30% off Co-op branded products in our food stores all year-round.
- 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday).
- Discounts on other Co-op products and services.
- 23 days holidays (pro rata, rising with service).
- A pension with up to 10% employer contributions.
- Access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day.
- Access to virtual GP and free eye tests.
- Endless career development opportunities including apprenticeships.
- Friendly, supportive team and the knowledge that you make a huge difference to your community.
- Access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.
Building an inclusive work environment:
We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.
If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We’re also part of the Disability Confident scheme, meaning we’ll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.
We’ll ask whether you’d like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.
As part of your application you’ll need to complete an online assessment. It will take you around 20 minutes to complete this test.
If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.
Any offer of employment made will be conditional upon the completion of pre-employment screening checks.
Funeral Arranger employer: Co-op
Contact Detail:
Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Funeral Arranger
✨Tip Number 1
Familiarise yourself with the local community and its needs. As a Funeral Arranger, building positive relationships is key, so understanding the community you’ll serve can help you connect better with families during their difficult times.
✨Tip Number 2
Demonstrate your empathy and communication skills in any interactions you have before applying. Whether it’s through volunteering or simply engaging with people in your community, showing that you can handle sensitive situations with care will set you apart.
✨Tip Number 3
Prepare for the online assessment by practising situational judgement tests. These assessments often focus on how you would respond to various scenarios, especially those requiring empathy and discretion, which are crucial in this role.
✨Tip Number 4
Research the Co-op's values and mission. Understanding their commitment to community and inclusivity will not only help you align your application but also prepare you for potential interview questions about why you want to work with them.
We think you need these skills to ace Funeral Arranger
Some tips for your application 🫡
Understand the Role: Before applying, take a moment to fully understand the responsibilities of a Funeral Arranger. Familiarise yourself with the skills required, such as empathy, communication, and attention to detail.
Complete the Online Assessment: As part of your application, you'll need to complete an online assessment that takes about 20 minutes. Make sure you set aside enough time to focus and do your best.
Highlight Relevant Skills: Even though no experience is needed, emphasise any relevant skills or experiences you have that demonstrate your ability to provide great service and build relationships. This could include volunteer work or customer service roles.
Be Yourself: When filling out your application, be genuine and let your personality shine through. The company values empathy and care, so showing your authentic self can help you stand out.
How to prepare for a job interview at Co-op
✨Show Empathy and Understanding
As a Funeral Arranger, you'll be dealing with families during a sensitive time. Make sure to express your empathy and understanding during the interview. Share any experiences where you've had to support someone emotionally, even if it's not directly related to funerals.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you would handle questions from clients and how you would ensure clear communication with your team. You might want to provide examples of how you've effectively communicated in previous roles or situations.
✨Highlight Attention to Detail
Attention to detail is crucial when arranging funerals. During the interview, mention specific instances where your attention to detail made a difference in your work. This could be anything from managing schedules to ensuring all aspects of an event were perfectly organised.
✨Express Your Passion for Service
This role requires a passion for delivering great service. Be ready to talk about why you want to work in this field and how you can contribute to making a positive impact on families during their time of need. Sharing personal motivations can help convey your commitment to the role.
