Pathway Support (Waiting List)

Pathway Support (Waiting List)

Derby Full-Time 28000 - 42000 £ / year (est.)
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At a Glance

  • Tasks: Join our team as Pathway Support, providing essential admin and clerical support in Breast Units.
  • Company: Be part of the NHS, delivering vital health services in Derby and Burton.
  • Benefits: Enjoy a full-time role with a structured schedule and the chance to make a difference.
  • Why this job: Gain hands-on experience in a busy healthcare environment while supporting patients and colleagues.
  • Qualifications: Must have GCSEs in English and Maths, IT skills, and experience in a fast-paced setting.
  • Other info: Flexibility to work at both Derby and Burton locations is essential.

The predicted salary is between 28000 - 42000 £ per year.

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holders will be required to work in either location and meet differing clinic session times.

Applicants should have demonstrable experience of working in a busy outpatient environment or have call handling experience. Applicants must be experienced in using IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management.

Core skills/qualifications include: educated to English Language and Mathematics at O’ level/GCSE level, IT literacy, good written and verbal communication skills, the ability to work as part of a team and individually, with minimal supervision.

1 post, Full Time, 37.5 hours a week.

Monday to Friday 08:30am to 17:00pm

We require enthusiastic, organised and flexible individual to work as Pathway Support (Waiting list) within the Breast Units at Derby and Burton.

Responsibilities of this role will include administration and clerical support for the South Derbyshire and South East Staffordshire Breast Screening and Symptomatic Services. This will involve reception duties, clinic preparation and office duties associated with the breast service.

The Breast Service is delivered across South Derbyshire and South East Staffordshire with static Breast Units at the Royal Derby Hospital and Queens Hospital Burton. The role will involve working at both Derby and Burton Breast Units depending on service need.

Pathway Support (Waiting List) employer: University Hospitals of Derby and Burton NHS Foundation Trust

At our organization, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment for our Pathway Support team. With a focus on employee growth, we provide ongoing training and development opportunities, ensuring that our staff can thrive in their roles while making a meaningful impact in the community. Located at the Royal Derby Hospital and Queens Hospital Burton, our team enjoys a collaborative culture that values flexibility and teamwork, making it an ideal place for those looking to contribute to vital healthcare services.
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Contact Detail:

University Hospitals of Derby and Burton NHS Foundation Trust Recruiting Team

+441332788466

StudySmarter Expert Advice 🤫

We think this is how you could land Pathway Support (Waiting List)

✨Tip Number 1

Familiarize yourself with the specific services offered by the Breast Units at Derby and Burton. Understanding the nuances of breast screening and symptomatic services will help you communicate effectively with both colleagues and patients during your interview.

✨Tip Number 2

Highlight any previous experience you have in busy outpatient environments or call handling. Be prepared to discuss specific examples of how you managed multiple tasks under pressure, as this is a key requirement for the role.

✨Tip Number 3

Demonstrate your IT skills by being ready to talk about the systems you've used in the past. If you have experience with appointment or waiting list management systems, make sure to mention this, as it aligns directly with the job's requirements.

✨Tip Number 4

Show your flexibility and willingness to work across different locations. Be prepared to discuss how you can adapt to varying clinic session times and how you manage your time effectively to meet the demands of the role.

We think you need these skills to ace Pathway Support (Waiting List)

Organisational Skills
Time Management
Multi-tasking
Communication Skills
IT Literacy
Appointment Management
Reception Duties
Clerical Support
Teamwork
Flexibility
Ability to Work Under Pressure
Experience in Outpatient Environment
Call Handling Experience
Attention to Detail

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Pathway Support position. Understand the responsibilities and required skills, such as administration, clerical support, and communication abilities.

Highlight Relevant Experience: In your application, emphasize any previous experience in a busy outpatient environment or call handling. Provide specific examples of how you managed tasks under pressure and demonstrated strong organizational skills.

Showcase IT Skills: Since the role requires proficiency in IT systems and appointment management, mention any relevant software or systems you have used in past roles. Highlight your ability to adapt to new technologies quickly.

Tailor Your Application: Customize your CV and cover letter to reflect the qualities mentioned in the job description, such as flexibility, teamwork, and communication skills. Use keywords from the job listing to make your application stand out.

How to prepare for a job interview at University Hospitals of Derby and Burton NHS Foundation Trust

✨Show Your Enthusiasm

Make sure to express your enthusiasm for the role during the interview. Talk about why you are passionate about working in a healthcare environment and how you can contribute positively to the Breast Units.

✨Demonstrate Organizational Skills

Prepare examples from your past experiences that showcase your strong organizational and time management skills. Be ready to discuss how you handle multiple tasks and prioritize effectively, especially in a busy outpatient setting.

✨Highlight Communication Abilities

Since the role requires confident communication with colleagues and patients, be prepared to share instances where you successfully communicated complex information or resolved conflicts. This will demonstrate your ability to liaise effectively in a clinical environment.

✨Familiarize Yourself with IT Systems

As the position involves using IT systems and appointment management, it’s crucial to discuss your experience with these tools. If possible, mention specific systems you've used and how they helped improve efficiency in your previous roles.

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