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- Tasks: Join us as a Sales Assistant, providing top-notch customer service and managing busy tills.
- Company: Card Factory is the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, flexible hours, financial support, and opportunities for apprenticeships.
- Why this job: Be part of a fun, fast-paced team that celebrates life's moments and values work-life balance.
- Qualifications: No retail experience needed; just bring your passion for customer service and a can-do attitude!
- Other info: Flexible working hours available; apply early to secure your spot!
Location: Liverpool 429 St Johns
Contracted Hours Available: 8
We are passionate about celebrating our customers' life moments and are now looking for a Sales Assistant to join our very successful Card Factory family to help fulfil this. The pace is fast, our standards are high and we're proud of it. It can get really busy in our stores, therefore you need to be able to manage lots of customers, busy tills and juggling multiple tasks. But don't worry, you'll have lots of fun along the way and you'll understand why you need to be a little bit mad to work here!
- Provide excellent customer service at all times to help each customer celebrate their life's moments
- Process all sales politely, efficiently and accurately whilst upselling on till products
- Price and merchandise stock and products correctly
- Work with the team unloading and unpacking the deliveries
- Assist with stock takes, which may include working outside the store's normal opening hours
Retail experience is not a necessity when beginning your Card Factory story. We look for personality and a passion for customer service above all else!
We want to support a work/life balance, therefore don't worry if you're not available all hours of the day - just tell us via the application form when you are available to work!
The Ideal Candidate
Are we right for you? We are Grafters at Card Factory, and we really do earn the title! The pace is fast, our standards are high and we're proud of it! We work very hard to meet the needs of our loyal customers. We understand work-life balance and can offer flexible arrangements to suit both you and the business in certain areas.
Are you right for us? The role requires someone who likes to be busy, can multitask and embraces change. Above all, you'll be customer focused and will bring your best to the team!
Package Description
About the Company
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.
In return, we offer a wide range of benefits to support your physical, mental, and financial well-being.
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support
- Financial Education Tools
- Salary Advance
- Seasonal incentive schemes
- Opportunity to apply for Retail Apprenticeships
- Access to blended learning and development content
- Discounted mobile phone contracts
- Discounts across 100's of UK retailers
- Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing
This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.
We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.
No agencies, please.
Sales Assistant employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. This will resonate well with us at Card Factory, as we value personality and a positive attitude.
✨Tip Number 2
Familiarise yourself with our products and services before applying. Knowing about our greeting cards, gifts, and the overall shopping experience can help you stand out. It shows that you're genuinely interested in what we do and ready to contribute from day one.
✨Tip Number 3
Demonstrate your ability to multitask by sharing examples from previous experiences where you've successfully managed multiple responsibilities. This is crucial in our fast-paced environment, and showing that you can handle busy situations will make you a strong candidate.
✨Tip Number 4
Be open about your availability when applying. We appreciate flexibility and understanding of work-life balance, so let us know when you can work. This transparency can help us find the best fit for both you and the team.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Sales Assistant position. Highlight your ability to multitask, provide excellent customer service, and work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects your personality and passion for customer service. Include any relevant experience, even if it's not retail-specific, and emphasise skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Card Factory and how your skills and experiences make you a great fit for their team.
Highlight Availability: Since the company values work-life balance, clearly state your availability in your application. Be honest about when you can work to ensure it aligns with their needs.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers celebrate their special moments. Share any relevant experiences, even if they're not from retail, that demonstrate your commitment to excellent service.
✨Demonstrate Multitasking Skills
Prepare examples of how you've successfully managed multiple tasks at once. This could be from previous jobs, school projects, or even personal experiences where you had to juggle various responsibilities.
✨Embrace the Fast-Paced Environment
Be ready to discuss how you handle busy situations. Card Factory values a fast-paced work ethic, so share stories that highlight your ability to thrive under pressure and adapt to changing circumstances.
✨Be Yourself and Have Fun
Card Factory is looking for personality, so don’t be afraid to let your true self shine through. Show your sense of humour and enthusiasm during the interview; it will help you connect with the interviewers and demonstrate that you fit their culture.
