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- Tasks: Join our team to analyze and improve customer journeys in a dynamic environment.
- Company: Be part of one of the UK's largest Property Management companies, Residential Management Group.
- Benefits: Enjoy hybrid working, competitive salary, and a collaborative team culture.
- Why this job: Make a real impact on customer experience while developing your analytical skills.
- Qualifications: Looking for detail-oriented individuals with strong analytical and communication skills.
- Other info: This is a permanent role with a minimum of 3 days in the Northwich office.
The predicted salary is between 36000 - 60000 £ per year.
Job Title – Business Analyst Contract – Permanent Hours – 37.5 hours a week Monday to Friday between hours of 8 AM and 5:30 PM Location – Hybrid working minimum 3 days in Northwich office (CW9 7LN) Salary – Competitive One of the UK’s largest Property Management companies, Residential Management Group, has an exciting opportunity for a Business Analyst to join our Customer Experience team Reporting to the User Experience Design Manager, this is a permanent, full-time hybrid role, working a minimum of 3 days in the Northwich Office. What is the role? You will support with the Analysis, Delivery and Implementation of Improvements to our customers journey within the Customer Experience team. You will provide support for improvements and responsibility for business analysis deliverables for large and/or complex change initiatives by understanding and defining business needs, documenting the business needs and recommending solutions that meet the business needs. You will be the intermediary between the Customer Experience Team and the wider areas of the commercial business services to collect, clarify, and translate business requirements into documentation and conceptual designs (using appropriate tools and models), ensuring that applications and solutions are developed to meet evolving business r…
Business Analyst employer: Residential Management Group Ltd
Contact Detail:
Residential Management Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Familiarize yourself with the property management industry and the specific challenges it faces. Understanding the context in which the Residential Management Group operates will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Brush up on your business analysis skills, particularly in documenting business needs and recommending solutions. Being able to showcase your analytical thinking and problem-solving abilities will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the customer experience and property management sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 4
Prepare to discuss your experience with hybrid working environments. Since this role requires a minimum of three days in the office, being able to articulate how you manage your time and productivity in a hybrid setting will be beneficial.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Business Analyst position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in business analysis, particularly any roles that involved customer experience improvements or working with cross-functional teams. Use specific examples to demonstrate your impact.
Showcase Analytical Skills: Make sure to showcase your analytical skills in your application. Mention any tools or methodologies you are familiar with that are relevant to business analysis, such as data modeling or process mapping.
Craft a Compelling Cover Letter: Write a cover letter that not only summarizes your qualifications but also expresses your enthusiasm for the role and the company. Explain why you are a good fit for the Customer Experience team and how you can contribute to improving the customer journey.
How to prepare for a job interview at Residential Management Group Ltd
✨Understand the Role
Make sure you have a clear understanding of what a Business Analyst does, especially in the context of improving customer journeys. Familiarize yourself with the specific responsibilities mentioned in the job description.
✨Prepare Examples
Think of specific examples from your past experience where you successfully analyzed business needs and implemented solutions. Be ready to discuss these during the interview to demonstrate your skills.
✨Know the Company
Research Residential Management Group and their approach to customer experience. Understanding their values and how they operate will help you tailor your answers and show your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, current projects, or how success is measured in the role. It shows your engagement and enthusiasm for the position.
