Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead Dynamics 365 CE projects, from requirements gathering to deployment and client support.
- Company: Join SmartImpact, a UK Microsoft Gold partner transforming the non-profit sector since 2007.
- Benefits: Enjoy remote work, continuous learning, and a collaborative, inclusive culture.
- Why this job: Make a real impact with innovative solutions while working with diverse clients and cutting-edge technology.
- Qualifications: Experience with Microsoft Dynamics CE, PowerApps, and strong communication skills are essential.
- Other info: Be part of a rapidly growing team with opportunities for personal and professional growth.
The predicted salary is between 48000 - 84000 £ per year.
About us
Here at SmartImpact, we are a UK Microsoft Gold partner, providing innovative digital solutions to the non-profit sector since 2007. We partner with organisations of all sizes, including individual and corporate membership bodies, charities & fundraisers, societies, colleges and regulatory bodies. With a growth of over 50% in the last two years and a workforce of just over 70 people, we’re expanding our team of Functional Consultants (currently around 10 people).
About the role
This is a rapidly growing and in-demand area, offering plenty of opportunity to add your personality, skill set and professional experience to our projects. Most of your time will be spent either delivering the solution for a key project or involved in a small portfolio of in-flight projects at different delivery stages. This could be in discovery (requirements gathering), in ‘build’, providing training or UAT support, or in post go live ‘warranty’ as we transfer over to our internal support team.
We are looking for people who can use their consultancy expertise within the context of the ‘Microsoft stack’ (specifically Dynamics CE) and take the lead on projects from a requirement gathering, requirements definition, solution design/architecture and deployment perspective, while managing commercial and client expectations/constraints in partnership with an assigned project manager.
Your responsibilities
- Design and develop appropriate, secure and scalable solutions based on Microsoft and SmartImpact defined best practices.
- Create, manage and own the product backlog (requirements) via Azure Dev Ops (ADO) from SmartImpact perspective.
- Create high quality solution design documentation (high level design documents and/or functional specifications).
- Lead workshops/playback meetings to clearly explain our recommended technical solution to clients.
- Complete customisation/development of product solutions; utilising a low code/no code approach where appropriate.
- Take the lead and at times ‘sole role’ for customisation/configuration.
- Work with Developer resource and take a hybrid approach, if possible, for any custom development involving plugin/third party products.
- Provide a level of Quality Assurance on every assigned project, including system/unit testing.
- Contribute to project risk/issue mitigation with the project team.
- Support clients through deployment to go live, and complete handover documents as required.
Requirements
- Experience configuring Microsoft Dynamics CE and exposure to previous versions/upgrades process.
- Exposure to PowerApps, Flows, Canvas Apps, Power BI and Azure.
- Knowledge of Microsoft Azure/Dev Ops in the context of project delivery.
- The ability to communicate with, influence and manage client expectations.
- Experience of requirements gathering and business process mapping.
- An ability to create and maintain high quality functional specification documents.
- A proven track record of successful implementation of technological solutions.
What we offer
- Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
- Support and leadership via our SMT team.
- Exposure to great clients, bespoke products and latest technology.
- An open and collaborative friendly working environment with knowledge sharing at the centre.
- Remote working with ad hoc office visits for team meetings and socials.
- Diverse and inclusive culture: You will be respected for who you are and empowered to use your voice to help others and our clients.
Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant employer: smartimpact
Contact Detail:
smartimpact Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
✨Tip Number 1
Familiarise yourself with the Microsoft Dynamics CE ecosystem. Understanding the latest features and updates will not only boost your confidence but also demonstrate your commitment to staying current in this rapidly evolving field.
✨Tip Number 2
Network with professionals in the Dynamics 365 community. Engaging with others in forums or LinkedIn groups can provide insights into the role and may even lead to referrals, which can significantly enhance your chances of landing the job.
✨Tip Number 3
Prepare to discuss your previous project experiences in detail. Be ready to explain how you managed client expectations and delivered successful solutions, as this will showcase your consultancy expertise and problem-solving skills.
✨Tip Number 4
Demonstrate your understanding of Agile methodologies, particularly in relation to Azure DevOps. Being able to articulate how you would manage a product backlog and collaborate with project managers will set you apart from other candidates.
We think you need these skills to ace Senior/ Lead Dynamics 365 CE/ CRM Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with Microsoft Dynamics CE and any previous versions. Emphasise your consultancy expertise and any successful implementations you've led.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working in the non-profit sector and how your skills align with SmartImpact's mission. Mention specific projects or experiences that demonstrate your ability to manage client expectations and deliver solutions.
Showcase Technical Skills: Clearly outline your technical skills related to Microsoft Azure, Dev Ops, PowerApps, and other relevant technologies. Provide examples of how you've used these tools in past projects to solve problems or improve processes.
Highlight Communication Abilities: Since the role requires influencing and managing client expectations, include examples of how you've successfully communicated complex technical solutions to clients in the past. This will show your capability to lead workshops and meetings effectively.
How to prepare for a job interview at smartimpact
✨Showcase Your Dynamics 365 Expertise
Make sure to highlight your experience with Microsoft Dynamics CE during the interview. Be prepared to discuss specific projects where you've configured or customised Dynamics, and how you approached requirements gathering and solution design.
✨Demonstrate Your Consultancy Skills
Since the role involves managing client expectations, be ready to share examples of how you've successfully influenced clients in previous roles. Discuss your approach to communication and how you ensure that client needs are met throughout the project lifecycle.
✨Prepare for Technical Questions
Expect technical questions related to PowerApps, Flows, and Azure DevOps. Brush up on these technologies and be ready to explain how you've used them in past projects, particularly in relation to project delivery and quality assurance.
✨Emphasise Your Team Collaboration Experience
The role requires working closely with project managers and developers. Share examples of how you've collaborated with cross-functional teams in the past, and how you contributed to a positive team environment while delivering successful projects.
