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- Tasks: Lead a dynamic team in providing top-notch urgent care services.
- Company: Join Totally, a leading provider of urgent care and out-of-hospital services.
- Benefits: Enjoy 25 days annual leave, a pension scheme, and career development opportunities.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a supportive environment.
- Qualifications: NVQ Level 3 or equivalent experience in a supervisory role is required.
- Other info: Flexible shifts include evenings, weekends, and bank holidays.
Team Leader – Staffordshire House GP OOH North Staffordshire OOH – Staffordshire House, Unit 5, Riverside2, Stoke-on-Trent, Stoke-on-Trent, United Kingdom 04 October 2024 About the role… Totally Urgent Care Division is a leading provider of national urgent care and out of hospital services following the integration of Vocare and Greenbrook. We have an exciting opportunity for an enthusiastic, organised and highly motivated Team Leaders to join our team in Staffordshire House. This is a key role within the Regional Team and is a fantastic opportunity to put together your management skills and professional approach to add extra value to one of the leading healthcare providers. As a Team Leader you will play an essential role in supporting and managing a team of multi-disciplinary staff, ensuring the provision of a high quality, safe and accessible Integrated Urgent Care service to patients. Please note that this role involves out of hours working and shifts will include rotation of daytime, evening, overnight, weekend and bank holidays. The role is full time 37.5hrs per week on a permanent basis. Rate of Pay – £14.76 – £16.34 inclusive of unsociable hours. Your day to day… Responsible for team management and optimal performance of direct reports to achieve maximum network efficiency, and achievement of KPIs and quality indicators Work collaboratively with Operational and Clinical Management Teams to ensure delivery of a safe, responsive service to patients and that key performance indicators are being met Support staff recruitment and rota cover activities to ensure required levels of staffing are in place Ensure all direct reports complete all relevant statutory and mandatory training Supervise, support and coach individuals to ensure delivery of high quality, safe care and quality standards are being met by your team Provide an escalation referral point for queries relating to calls/cases Support the implementation of service and organisational processes, policies and guidelines, ensuring they are adopted and embedded within your team. Qualifications, Experience & Training… NVQ Level 3 or equivalent qualification and/ or have significant relevant work experience. Able to demonstrate relevant work experience related to the role in supervisory / leadership capacity Good communication, listening and interpersonal skills; able to engage effectively with people at different levels and professional backgrounds Ability to work to deadlines and to prioritise, in a fast-paced environment Good time management capabilities Ability to work, lead and motivate in a team environment Rewards & Benefits… 25 days annual leave (plus 3 buy back days) My Totally Rewards (online discount portal), 6% Employer Pension contribution, Share save scheme, Opportunities for career development, Employee assistance program, Virtual GP Services – 24/7 GP Appointments, WeCare Wellbeing Disclosure & Barring… Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as Disclosure and Barring Background check. Other details Pay Type Hourly Min Hiring Rate £14.76 Max Hiring Rate £16.34 Apply Now North Staffordshire OOH – Staffordshire House, Unit 5, Riverside2, Stoke-on-Trent, Stoke-on-Trent, United Kingdom JBRP1_UKTJ
TOTALLY | Team Leader - Staffordshire House GP OOH | stoke-on-trent employer: TOTALLY
Contact Detail:
TOTALLY Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOTALLY | Team Leader - Staffordshire House GP OOH | stoke-on-trent
✨Tip Number 1
Familiarize yourself with the specific challenges and demands of out-of-hours healthcare services. Understanding the unique aspects of this environment will help you demonstrate your readiness for the role during the interview.
✨Tip Number 2
Highlight your leadership experience in fast-paced settings. Be prepared to share examples of how you've successfully managed teams, especially in high-pressure situations, as this is crucial for the Team Leader position.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you engage with diverse teams and stakeholders. Being able to articulate your approach to effective communication will set you apart from other candidates.
✨Tip Number 4
Research Totally Urgent Care Division's values and recent initiatives. Demonstrating knowledge about the organization and its goals will reflect your genuine interest in the role and help you connect with the interviewers.
We think you need these skills to ace TOTALLY | Team Leader - Staffordshire House GP OOH | stoke-on-trent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Team Leader position. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your supervisory or leadership experience, particularly in healthcare settings. Provide specific examples of how you've managed teams and met performance indicators.
Showcase Communication Skills: Since good communication is crucial for this role, make sure to highlight your interpersonal skills. Use examples that demonstrate your ability to engage with diverse teams and manage conflicts effectively.
Tailor Your Application: Customize your CV and cover letter to reflect the values and mission of Totally. Mention why you are passionate about providing high-quality care and how you can contribute to their team.
How to prepare for a job interview at TOTALLY
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance. Highlight how you can motivate and support your team in a fast-paced environment.
✨Understand the Role's Requirements
Familiarize yourself with the specific responsibilities outlined in the job description. Be ready to discuss how your qualifications, such as NVQ Level 3 or equivalent experience, align with the needs of the role. This shows that you are not only interested but also well-prepared.
✨Communicate Effectively
Good communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to engage in discussions about how you would handle various scenarios involving team dynamics and patient care, showcasing your interpersonal skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think of situations where you had to prioritize tasks, manage time effectively, or deal with challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
