At a Glance
- Tasks: Manage software implementations and ensure seamless onboarding for customers.
- Company: Join a leading SaaS provider making waves in software integration.
- Benefits: Enjoy remote work, 25 days holiday, health benefits, pension, and training opportunities.
- Why this job: Be part of a dynamic team driving customer success and optimising processes.
- Qualifications: Strong project management skills and experience with Jira and Agile methodologies required.
- Other info: Bonus points for knowledge of APIs and data integration!
The predicted salary is between 34000 - 46000 £ per year.
A leading SaaS provider is looking for a Software Implementation Specialist and Project Manager to manage the end-to-end rollout of software solutions for their customers. This role blends project management, process optimisation, and customer success, ensuring seamless onboarding and system adoption.
You will work closely with cross-functional teams (Product, Engineering, and Customer Success) to drive smooth implementations, refine best practices, and provide training/support to customers.
What You’ll Be Doing:
- Managing software implementations, from contract execution to full customer adoption.
- Leading project timelines, risk mitigation, and stakeholder alignment.
- Providing training & support, ensuring smooth onboarding and integration.
- Working with cross-functional teams to optimise implementation processes.
- Tracking KPIs to measure success and continuously improve workflows.
What You’ll Need:
- Strong project management skills, ideally in SaaS or enterprise software rollouts.
- Experience with Jira and Agile methodologies.
- Excellent communication & stakeholder management—comfortable engaging with both technical & non-technical teams.
- Bonus: Knowledge of APIs, data integration, or SaaS deployment models.
If you’re a Software Implementation Project Manager, or similar, looking for your next challenge, apply today!
Software Implementation Project Manager employer: Pathfinder - IT Recruitment
Contact Detail:
Pathfinder - IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Implementation Project Manager
✨Tip Number 1
Familiarise yourself with the specific SaaS products and solutions offered by StudySmarter. Understanding our offerings will help you demonstrate your knowledge during interviews and show how you can contribute to our implementation processes.
✨Tip Number 2
Brush up on your project management skills, particularly in Agile methodologies and tools like Jira. Being able to discuss your experience with these frameworks will set you apart as a candidate who can hit the ground running.
✨Tip Number 3
Prepare examples of past projects where you successfully managed software implementations. Highlight your role in stakeholder management and how you ensured customer success, as this is crucial for the position.
✨Tip Number 4
Network with professionals in the SaaS industry, especially those involved in project management. Engaging with others in the field can provide insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Software Implementation Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your project management experience, especially in SaaS or software rollouts. Use specific examples that demonstrate your skills in managing implementations and working with cross-functional teams.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your relevant experience with Jira, Agile methodologies, and any knowledge of APIs or data integration. Show how your background aligns with their needs.
Highlight Key Achievements: When detailing your experience, focus on key achievements related to software implementation and customer success. Use metrics where possible to quantify your impact, such as successful project completions or improvements in onboarding processes.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a project management role.
How to prepare for a job interview at Pathfinder - IT Recruitment
✨Showcase Your Project Management Skills
Be prepared to discuss your experience in managing software implementations. Highlight specific projects where you successfully led timelines, mitigated risks, and aligned stakeholders. Use examples that demonstrate your ability to handle both technical and non-technical teams.
✨Familiarise Yourself with Agile Methodologies
Since the role requires experience with Agile methodologies, brush up on your knowledge of Agile principles and how they apply to project management. Be ready to explain how you've used Agile in past projects, particularly in a SaaS environment.
✨Prepare for Technical Questions
Expect questions about APIs, data integration, and SaaS deployment models. Even if these are not your primary focus, having a basic understanding will show your willingness to learn and adapt, which is crucial for this role.
✨Demonstrate Your Communication Skills
Effective communication is key in this position. Prepare to discuss how you've engaged with various stakeholders in previous roles. Consider sharing examples of how you’ve tailored your communication style to suit different audiences, ensuring clarity and understanding.