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- Tasks: Lead a team to deliver exceptional customer service and maintain shop standards.
- Company: Join Greggs, a fun and inclusive company that values every team member.
- Benefits: Enjoy competitive pay, discounts, free drinks, paid breaks, and a growing holiday entitlement.
- Why this job: Be part of a supportive culture where your contributions matter and career growth is encouraged.
- Qualifications: Experience in retail or food service, with a passion for excellent customer care.
- Other info: We celebrate diversity and welcome everyone to be their authentic selves at work.
The predicted salary is between 28800 - 43200 £ per year.
Join us as a Shop Manager and you'll lead and motivate your team to deliver fast and friendly service to our customers. We serve our customers across a number of different channels; in-shop, delivery, Click+Collect and drive thru. You'll be responsible for making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two days will be the same, during a typical day at work you can expect to:
- Lead the team to deliver amazing results and maintain the excellent standards of the shop
- Drive high performance through recruitment, training and development, and colleague engagement
- Keep a close eye on things like wage controls, waste controls and customer service standards
- Roll your sleeves up and get involved in food preparation and serving customers
- Ensure the shop is clean, well-stocked and welcoming
What we can offer you:
- Competitive pay plus commission
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on shift
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Health and Wellbeing App providing Remote GP and Physiotherapy services
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We'll match your contributions up to 7%
- Confidential employee assistance app and helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts for your everyday shopping, leisure and wellbeing
About you:
If you have a track record as a Supervisor or Line Manager, have lots of experience delivering excellent customer service and have worked in a food-on-the-go environment or within retail, this could be the role for you. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. If you've previously used your skill set to develop a team of people and been supportive of an inclusive culture, recognising and valuing that difference is good, you'll fit right in here. Apply now and get ready for the next exciting step in your career!
About us:
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Manager in Bicester employer: Greggs plc
Contact Detail:
Greggs plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Bicester
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding their commitment to inclusivity and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience that showcase your leadership skills and ability to motivate a team. Highlight specific instances where you improved customer service or team performance.
✨Tip Number 3
Research the local Bicester area and understand the customer demographics. This knowledge can help you tailor your responses to show how you would meet the needs of the community.
✨Tip Number 4
Be ready to discuss your experience in managing food preparation and service standards. Emphasising your hands-on approach will demonstrate your commitment to maintaining high operational standards.
We think you need these skills to ace Shop Manager in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or food service. Emphasise any leadership roles you've held and your ability to motivate a team, as these are key aspects of the Shop Manager role.
Craft a Strong Cover Letter: In your cover letter, express your passion for customer service and your understanding of the importance of an inclusive culture. Mention specific examples of how you've successfully led teams in the past.
Showcase Relevant Skills: Highlight skills that align with the job description, such as team leadership, customer service excellence, and operational management. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Greggs plc
✨Show Your Leadership Skills
As a Shop Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, focusing on your leadership style and how you engage colleagues.
✨Demonstrate Customer Service Excellence
Highlight your experience in delivering outstanding customer service. Think of specific instances where you went above and beyond for customers, as this will resonate well with the interviewers.
✨Understand the Business Operations
Familiarise yourself with key operational aspects such as wage controls, waste management, and customer service standards. Showing that you understand these elements will demonstrate your readiness for the role.
✨Emphasise Inclusivity
Greggs values an inclusive culture, so be sure to discuss your commitment to diversity and how you've fostered an inclusive environment in previous roles. This will align with their company values and show you're a good fit.
