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- Tasks: Support clients with healthcare products and manage queries efficiently.
- Company: Join a reputable employee benefits consultancy known for its strong market presence.
- Benefits: Enjoy hybrid working options and flexibility in your schedule.
- Why this job: Be part of a dynamic team, enhancing client relationships and making a real impact.
- Qualifications: Prior experience in PMI/Healthcare administration is essential; attention to detail is key.
- Other info: This role offers opportunities for growth within a specialist recruitment firm.
The predicted salary is between 28800 - 43200 £ per year.
Client Service Specialist – Healthcare
We are currently partnered with a leading employee benefits consultancy with offices throughout the UK and globally, who are looking for a Client Service Specialist to join their Healthcare Client Services team. This is an exciting time to be joining this business as they continue to evolve, providing opportunities to progress within the business.
Role & Responsibilities:
- Support Consultants, Seniors & Principals with their administration work for their PMI, travel, dental and EAP employee benefit schemes
- Efficiently deal with client queries
- Ensure that all healthcare scheme renewals are processed within a timely manner
- Build strong relationships with insurers & clients
Essential Criteria:
- Must have prior healthcare administration experience within the employee benefits space
- Strong organisational skills with the ability to work as part of a team and independently
- Ability to effectively communicate with clients
This role can be fully remote with the expectation of attending their London office once or twice per month for training and meetings.
If this sounds of interest, do reach out or apply today.
Please quote 51793 when calling Collette Cardy at Alexander Lloyd or email them at cca@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.
Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website for any other roles which may be of interest.
Contact Detail:
Alexander Lloyd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Service Specialist
✨Tip Number 1
Familiarise yourself with the specific PMI and healthcare products mentioned in the job description. Understanding these products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the employee benefits consultancy field. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities at companies like Alexander Lloyd.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle client queries and manage renewals. Think of examples from your past experience that showcase your attention to detail and ability to work under pressure.
✨Tip Number 4
Research Alexander Lloyd and their reputation in the market. Being knowledgeable about the company’s values and recent developments will help you tailor your conversation during interviews and show that you are a good fit for their team.
We think you need these skills to ace Client Service Specialist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and essential criteria for the Client Service Specialist position. Tailor your application to highlight relevant experience in PMI and healthcare administration.
Highlight Relevant Experience: In your CV and cover letter, emphasise your prior experience in client service roles, particularly in healthcare or employee benefits. Use specific examples to demonstrate your attention to detail and ability to manage client queries effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention how your skills align with the job requirements and express your enthusiasm for contributing to the team.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Alexander Lloyd
✨Showcase Your PMI Knowledge
Make sure to brush up on your knowledge of Private Medical Insurance (PMI) and related products. Be prepared to discuss your previous experience in healthcare administration and how it relates to the role.
✨Demonstrate Attention to Detail
Since this role requires strong attention to detail, be ready to provide examples from your past work where your meticulousness made a difference. Highlight any experiences where accuracy was crucial.
✨Prepare for Fast-Paced Scenarios
The job is in a fast-paced environment, so think of situations where you successfully managed multiple tasks or tight deadlines. Share these stories to illustrate your ability to thrive under pressure.
✨Build Rapport with Interviewers
Establishing strong relationships is key in this role. During the interview, engage with your interviewers, ask questions, and show genuine interest in their experiences and the company culture.
