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- Tasks: Greet customers, take orders, serve drinks, and ensure a memorable experience.
- Company: Join The Amble Inn, recognized as the Best Pub Employer at the Publican Awards.
- Benefits: Enjoy extra paid holiday on your birthday, 50% off food, and tips!
- Why this job: Be part of a fun team delivering great food and service in a lively environment.
- Qualifications: Previous customer-facing experience is preferred; enthusiasm for food and people is a must!
- Other info: Age-related pay rates apply; earn £9.00/hour for ages 18-20 and £7.50/hour for under 18s.
Front of House duties include:
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Meeting and greeting customers
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Taking food and drink orders
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Bar service
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General duties to add value to customer experience
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Working with the kitchen team to deliver great food
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Delivering bills and taking payment efficiently
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Being supportive and proactive with your team
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Sticking to standards to keep everyone safe
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Anything else that makes a memorable visit for our customers
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Preferably be someone with previous experience working in a customer-facing role.
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Be enthusiastic and passionate about food and beer and people.
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Deliver excellent customer service and great teamwork in a fast-paced and pressurised environment.
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Be someone who can deliver the experiences they would like to receive themselves.
Why Join Inn?
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Extra paid holiday in month of your birthday
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50% off food in any of our Inns
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1 bed and breakfast in any of our Inns during January, February or March
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1/3 off room bookings all year round
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Employee Assistance Programme
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Tronc (…that’s tips to me and you!)
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Working for Best Pub Employer at the Publican Awards
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Paid breaks in our Inns
Age-related pay rates apply for Under 21s.
18-20 9.00 per hour.Under 18s 7.50 per hour.
Front of House Team Member - The Amble Inn employer: The Inn Collection Group
Contact Detail:
The Inn Collection Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - The Amble Inn
✨Tip Number 1
Show your enthusiasm for food and drink during the interview. Share your favorite dishes or beers and how they enhance the customer experience. This will demonstrate your passion and fit for the role.
✨Tip Number 2
Highlight any previous customer-facing experience you have. Be ready to discuss specific situations where you provided excellent service or worked effectively in a team, as this is crucial for the Front of House role.
✨Tip Number 3
Prepare to talk about how you handle pressure in a fast-paced environment. Share examples of how you've successfully managed busy shifts or difficult customers while maintaining a positive attitude.
✨Tip Number 4
Familiarize yourself with the values and standards of The Amble Inn. Being able to articulate how you align with their commitment to customer service and teamwork will set you apart from other candidates.
We think you need these skills to ace Front of House Team Member - The Amble Inn
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the Front of House duties listed in the job description. Highlight your relevant experience in customer-facing roles and how it aligns with the responsibilities mentioned.
Show Your Passion: Express your enthusiasm for food, beer, and providing excellent customer service. Use specific examples from your past experiences to demonstrate your passion and how it translates into great teamwork.
Tailor Your CV: Customize your CV to reflect the skills and experiences that are most relevant to the role. Emphasize any previous work in fast-paced environments and your ability to deliver memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your personality. Share why you want to work at The Amble Inn and how you can contribute to creating a welcoming atmosphere for customers.
How to prepare for a job interview at The Inn Collection Group
✨Show Your Enthusiasm
Make sure to express your passion for food, beer, and customer service during the interview. Share personal experiences that highlight your enthusiasm and how it translates into excellent service.
✨Demonstrate Teamwork Skills
Since teamwork is crucial in a fast-paced environment, be prepared to discuss examples of how you've successfully worked with others in previous roles. Highlight any specific situations where you supported your team or contributed to a positive atmosphere.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter in this role. Be ready to explain how you would handle difficult customers or high-pressure situations while maintaining a positive experience for everyone.
✨Know the Company Culture
Research The Amble Inn and its values. Understanding their commitment to customer experience and safety will help you align your answers with what they are looking for in a candidate.