At a Glance
- Tasks: Assist in daily operations of the Parts Department, managing stock and customer relations.
- Company: Join Altegra Integrated Solutions, a top UK provider in material handling equipment services.
- Benefits: Enjoy up to 27 days holiday, health care cash plan, discounts, and ongoing training.
- Why this job: Be part of a dynamic team with growth opportunities and a positive work culture.
- Qualifications: Strong communication skills, attention to detail, and experience in stock control preferred.
- Other info: Temporary contract with potential for career advancement and exciting employee perks.
The predicted salary is between 24000 - 36000 £ per year.
6 Month Temporary Contract
Altegra Integrated Solutions has grown to become one of the UK's leading independently owned material handling equipment service providers, and provides facilities management, training and hire to its customers with over 100 employees and 2 sites located across the UK.
About the Role
The Parts Assistant will be responsible for assisting with the daily running of the Parts Department with a focus on maintaining stock levels and taking ownership of the Parts Stores. Establish and maintain business relationships with customers and peers, as well as performing necessary duties as required to meet the supply and demand of parts and other duties as assigned.
Responsibilities
- Sourcing, quoting and ordering parts.
- Receiving and checking deliveries that come into the business.
- Packing and sending parts to customers and field service engineers.
- Checking and maintaining stock levels.
- Liaising with customers.
- Following warranty procedures as set by our suppliers.
- Assisting with annual stock takes.
- Prioritizing workload and urgent enquiries.
- Arranging for parts to be supplied and fitted by outside suppliers.
- Liaising with field service engineers.
- Processing all stock on our operating system, to include parts and warranty returns.
Candidate Requirements
- Microsoft Office suite
- Excellent communication and organisational skills
- Previous experience within Stock control
- Customer Service Skills
- Ability to communicate effectively over the telephone, via email and in person
- Ability to work under pressure to meet deadlines and prioritise tasks
- Excellent attention to detail and a positive can do attitude
- Experience of Protean Fleet management systems would be an advantage.
- Knowledge of MHE equipment & the industry would be an advantage.
What we offer:
- Up to 27 days holiday (plus bank holidays) depending on length of service.
- 2 x basic salary death in service payment, payable to your nominated recipient
- Health care cash plan that covers some costs towards dental treatment, NHS prescriptions, Annual health checks etc
- Benefits platform giving discounts on major supermarket shops, high street vendors, holidays and gym memberships.
- Employee Assistance Programme
- Ongoing training and Career Opportunities
- Cycle to work scheme
- Refer a friend bonus £500 per person terms apply
- Long Service Awards on 10, 20 and 30 years
- Life Event Day- Getting Married, Moving Home, Graduating
Parts Department Assistant in South Petherton employer: Altegra
Contact Detail:
Altegra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Department Assistant in South Petherton
✨Tip Number 1
Familiarise yourself with the material handling equipment industry. Understanding the basics of MHE and the specific parts used can give you an edge in conversations during interviews and help you relate better to the role.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join online forums related to material handling and stock control. Building connections can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel. Being proficient in these tools is crucial for managing stock levels and processing orders efficiently, which are key responsibilities of the Parts Department Assistant.
✨Tip Number 4
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you effectively communicated with customers or resolved issues, as this will be important in liaising with clients and field service engineers.
We think you need these skills to ace Parts Department Assistant in South Petherton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Parts Department Assistant position. Tailor your application to highlight relevant experience and skills that match what Altegra Integrated Solutions is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in stock control, customer service, and any relevant skills such as proficiency in Microsoft Office. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet deadlines and manage tasks effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your organisational skills and attention to detail. Mention any familiarity with MHE equipment or Protean Fleet management systems, as these are advantageous.
Complete the Online Application Form: When redirected to the online application form, ensure all sections are filled out completely and accurately. Double-check for any spelling or grammatical errors before submitting, as this reflects your attention to detail and professionalism.
How to prepare for a job interview at Altegra
✨Know Your Parts
Familiarise yourself with common parts and materials handling equipment. Being able to discuss specific parts and their functions will show your knowledge and enthusiasm for the role.
✨Demonstrate Communication Skills
Prepare examples of how you've effectively communicated with customers or colleagues in previous roles. This is crucial as the job involves liaising with various stakeholders.
✨Showcase Organisational Skills
Be ready to discuss how you prioritise tasks and manage stock levels. Providing examples from past experiences can illustrate your ability to handle pressure and meet deadlines.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This shows your interest and helps you understand if the position aligns with your career goals.