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- Tasks: Manage technical programs for game server hosting platforms and optimise workflows.
- Company: Join EA, a leader in interactive entertainment, creating games enjoyed by millions worldwide.
- Benefits: Enjoy flexible work options, a creative environment, and opportunities for personal growth.
- Why this job: Be part of a passionate team driving innovation in gaming infrastructure and services.
- Qualifications: 2+ years in technical program management with cloud computing experience required.
- Other info: Collaborate with top engineers and contribute to exciting game development projects.
The predicted salary is between 36000 - 60000 £ per year.
We are EA and we make games – how cool is that? In fact, we entertain millions of people across the globe with the most amazing and immersive interactive software in the industry. But making games is hard work. That’s why we employ the most creative and passionate people in the industry.
Our games are played everywhere in the world, on any kind of gaming device (PC, web, console, mobile, smart TVs, etc), and support a wide range of business models (digital downloads, PDLC, F2P, subscriptions, and more).
Our Team EA's Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's games and live services. Our charter is to make EA's games and services available to all players anytime and anywhere. To do this, we focus on the high availability of infrastructure, live services, and studio services. We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud. In all of this, we focus on being there for players where and when they want to play.
As Game Server Hosting Technical Program Manager, you will build and promote a set of technical programs that expands automated hosting platforms for game servers and services, with environments ranging from development and testing to production hosting. This platform will enable optimized workflows for provisioning, observability, and fleet management of on-premises, hybrid, and cloud-native workloads for game studios and their partners.
Responsibilities:- Establish and communicate short to mid-term set of technical programs for game server hosting platforms, aligning with company goals.
- Contribute in developing high-level roadmaps and specifications, guiding engineering teams with clear goals, prioritized scenarios, and customer requirements.
- Partner with game studio engineers and internal service engineering teams to understand their needs and collaboratively develop effective programs.
- Collaborate with other program managers to create cohesive strategies and roadmaps that transcend organizational boundaries.
- Execute a customer-focused, data-driven culture that emphasizes experimentation and hypothesis testing.
- Define and track key performance indicators related to operational metrics, customer feedback, engagement, adoption, retention, and workflow success.
- Lead programs that involve collaboration with security, game studios, services, and platform teams to ensure comprehensive solutions.
- Drive initiatives for efficient, user-friendly, and resource-effective services and platform operations, ensuring high-quality standards and zero downtime deployments.
- 2+ years of experience in technical program management.
- Experience in cloud computing, online gaming, or similar industries.
- Comfortable with working with engineers as customers.
- A combination of technical knowledge and a customer-focused mindset.
- Experience with Cloud Native Computing Foundation (CNCF), Cloud Service Providers (AWS, GCP, and Azure), Continuous Integration and Continuous Delivery (CI/CD) pipelines and principles, and GitOps. Docker & Kubernetes knowledge.
- Experience with complex products/platforms in public or private cloud.
- Experience delivering programs that are consumed by developers and DevOps engineers (vs non-technical users).
Junior Program Manager - Infra - Cloud employer: Electronic Arts (EA)
Contact Detail:
Electronic Arts (EA) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Program Manager - Infra - Cloud
✨Tip Number 1
Familiarise yourself with the specific cloud platforms mentioned in the job description, such as AWS, GCP, and Azure. Understanding their services and how they relate to game server hosting will give you a significant edge during discussions.
✨Tip Number 2
Network with professionals in the gaming and cloud computing industries. Attend relevant meetups or online forums where you can connect with current EA employees or others in similar roles to gain insights and potentially get referrals.
✨Tip Number 3
Showcase your understanding of CI/CD pipelines and GitOps in your conversations. Be prepared to discuss how these practices can enhance the efficiency of game development and deployment processes, which is crucial for the role.
✨Tip Number 4
Prepare to demonstrate your customer-focused mindset by discussing past experiences where you successfully collaborated with technical teams to meet user needs. Highlighting your ability to bridge the gap between engineering and customer requirements will be key.
We think you need these skills to ace Junior Program Manager - Infra - Cloud
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical program management, cloud computing, and online gaming. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for gaming and your understanding of EA's mission. Mention specific experiences that align with the responsibilities of the Junior Program Manager position.
Showcase Technical Skills: In your application, emphasise your knowledge of cloud services (AWS, GCP, Azure), CI/CD principles, and tools like Docker and Kubernetes. Provide examples of how you've applied these skills in previous roles.
Highlight Collaboration Experience: EA values teamwork, so include examples of how you've successfully collaborated with engineers and other teams. Discuss any programs you've led that required cross-functional cooperation.
How to prepare for a job interview at Electronic Arts (EA)
✨Understand the Company Culture
Before your interview, take some time to research EA's culture and values. They pride themselves on creativity and passion, so be prepared to discuss how your own values align with theirs and how you can contribute to their mission of entertaining millions.
✨Showcase Your Technical Knowledge
As a Junior Program Manager, you'll need to demonstrate your understanding of cloud computing and technical program management. Be ready to discuss your experience with tools like Docker, Kubernetes, and CI/CD pipelines, and how you've applied them in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to work collaboratively. Prepare examples from your past experiences where you successfully led a project or collaborated with engineers to meet customer needs, highlighting your data-driven approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or future projects related to game server hosting platforms. This shows your genuine interest in the role and helps you understand how you can make an impact.
