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- Tasks: Lead the spa and gym operations, ensuring top-notch guest experiences and business growth.
- Company: Join Fairmont Windsor Park, a luxurious retreat in the heart of the English countryside.
- Benefits: Enjoy competitive salary, 28 days holiday, free meals, and discounts at Arora Hotels.
- Why this job: Be part of a growing team with opportunities for career advancement and professional development.
- Qualifications: Extensive experience in spa and hospitality management with strong leadership skills required.
- Other info: Work in a stunning environment with a focus on inclusivity and high performance.
The predicted salary is between 43200 - 72000 £ per year.
About us... Fairmont Windsor Park is a beautiful, heartfelt retreat surrounded by 40 acres of English countryside that blends iconic heritage with modern elegance. Our five-star hotel includes 251 luxurious bedrooms and suites accompanied by 7 restaurants and bars offering an unrivalled dining experience. The spa and wellness facilities are inspired by nature and the hotel has state of the art conference facilities.
A bit about what you will do... The Director of Spa & Wellness will strategically direct the gym and spa's overall operations, incorporating elements of daily management to enhance business development, maximise revenue, and ensure top-tier guest satisfaction across all services.
- Strategic Oversight & Business Development: Define and execute high-level strategies that align with overall business objectives. Analyse market trends to guide growth and competitive positioning. Develop and manage annual budgets, focusing on long-term financial targets.
- Operational Excellence: Direct daily spa operations including guest services, gym, reception, and membership management. Lead quality assurance and continuous improvement efforts to elevate guest experiences. Oversee the maintenance of facilities and manage capital projects to enhance service delivery.
- Leadership & Team Management: Provide leadership that combines strategic oversight with hands-on operational management. Mentor and develop senior staff and managers, fostering a culture of professional growth. Build a cohesive team environment, promoting inclusivity and high performance.
More about you... Extensive experience in spa and hospitality management, demonstrating both strategic and operational capabilities. Robust financial acumen and strategic planning abilities. Proven leadership skills with the ability to inspire and manage a diverse team.
What's in it for you: Competitive salary, 28 days holiday (enhanced after 5 years of service), free meals on duty, complimentary on-site parking whilst on duty, free limited shuttle service between the hotel and Heathrow Terminal 5 and Egham Station, discounted employee friends & family rates at Arora Hotels, food and beverage discounts, Christmas gifts and employee parties, introduce a friend scheme, cycle to work scheme, UK attraction discounts @ Merlin Entertainments, taste card, life assurance scheme, wage stream, employee assistance programme, Arora star employee recognition, long service recognition award.
Grow with us... We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Contact Detail:
Fairmont Windsor Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Spa & Wellness
✨Tip Number 1
Familiarise yourself with the latest trends in spa and wellness management. Understanding current market demands and innovative practices will help you demonstrate your strategic insight during interviews.
✨Tip Number 2
Network with professionals in the spa and hospitality industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the Director of Spa & Wellness position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've fostered a culture of inclusivity and high performance, as this aligns with our values.
✨Tip Number 4
Research Fairmont Windsor Park thoroughly. Understanding our unique offerings and values will allow you to tailor your conversation and show genuine interest in how you can contribute to our success.
We think you need these skills to ace Director of Spa & Wellness
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Director of Spa & Wellness. Tailor your application to highlight your relevant experience in spa and hospitality management, focusing on both strategic and operational capabilities.
Craft a Compelling CV: Your CV should clearly outline your extensive experience in the industry. Emphasise your leadership skills, financial acumen, and any achievements that demonstrate your ability to enhance guest satisfaction and drive business development.
Write a Strong Cover Letter: In your cover letter, express your passion for wellness and hospitality. Discuss how your vision aligns with Fairmont Windsor Park's objectives and how you plan to contribute to their growth and success.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Fairmont Windsor Park
✨Research Fairmont Windsor Park
Before your interview, take the time to thoroughly research Fairmont Windsor Park. Understand their values, mission, and the unique aspects of their spa and wellness offerings. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Showcase Your Leadership Experience
As a Director of Spa & Wellness, strong leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, focusing on mentorship, team cohesion, and inclusivity. Highlight any initiatives you've implemented that improved team performance or guest satisfaction.
✨Demonstrate Financial Acumen
Given the importance of financial management in this role, be ready to discuss your experience with budgeting, financial planning, and revenue maximisation. Prepare to share examples of how you've analysed market trends and made strategic decisions that positively impacted the bottom line.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare insightful questions to ask your interviewers. Inquire about their vision for the spa and wellness department, challenges they currently face, and opportunities for growth. This shows your proactive approach and genuine interest in contributing to their success.
