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- Tasks: Support clients with queries and build strong relationships daily.
- Company: Join a dynamic insurance firm in Manchester focused on client success.
- Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a thriving industry.
- Qualifications: Experience in customer service and some knowledge of the insurance industry required.
- Other info: Work 2 days in the office and 3 from home, plus a paid volunteering day.
The predicted salary is between 33600 - 50400 £ per year.
Salary: £42,000
Location: Manchester - 2 days in office/ 3 homeworking
Purpose of role:
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with clients will be the key to your success.
Experience and skills:
- Most important is your ability to bring your best self to work every day to give clients the best possible experience.
- You need to be proactive, use your initiative and show your entrepreneurial spirit.
- Have a willingness to learn and be curious. You will be offered lots of opportunity to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be.
- Some experience of the Insurance Industry is essential for this role.
Benefits:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career.
- Gain CII or ACII qualifications to boost your knowledge and career.
- Pensions scheme for when you feel it's time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards - opportunity to praise individuals within the team.
If you have the relevant experience or know someone that does please contact us now.
PI Account Handler employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PI Account Handler
✨Tip Number 1
Familiarise yourself with the Professional Indemnity insurance sector. Understanding the nuances of this specific area will not only help you in conversations but also demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in account handling. Attend relevant events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've successfully built relationships with clients in the past. Be ready to discuss these experiences in detail during any interviews.
✨Tip Number 4
Demonstrate your proactive nature by researching the company and its values. Tailor your approach to align with their mission, showing that you're not just looking for a job, but are genuinely interested in contributing to their success.
We think you need these skills to ace PI Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the PI Account Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in customer service or the insurance industry. Use specific examples to demonstrate your ability to build relationships and handle client queries effectively.
Showcase Your Skills: Mention your proactive approach, initiative, and willingness to learn. Provide examples of how you've demonstrated these qualities in past roles, especially in a team environment.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Make sure to express your understanding of the importance of honesty and integrity in a regulated environment.
How to prepare for a job interview at Lawes Consulting Group
✨Showcase Your Customer Service Skills
Since this role heavily relies on building strong relationships with clients, be prepared to share specific examples of how you've successfully handled customer queries in the past. Highlight your ability to listen actively and respond effectively.
✨Demonstrate Proactivity and Initiative
The company values a proactive approach, so think of instances where you've taken the initiative to solve problems or improve processes. This will show that you can bring your entrepreneurial spirit to the role.
✨Emphasise Your Willingness to Learn
With opportunities for gaining qualifications like CII or ACII, express your eagerness to learn and grow within the industry. Mention any relevant courses or training you've undertaken to demonstrate your commitment to professional development.
✨Exude Positivity and Resilience
The role requires a positive outlook and the ability to adapt to changes. Prepare to discuss how you've maintained a positive attitude in challenging situations and how you work collaboratively with your team to overcome obstacles.
