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- Tasks: Engage with clients, manage leasing documentation, and provide exceptional customer service.
- Company: Join a dynamic team focused on building strong relationships in the property sector.
- Benefits: Enjoy competitive salary, 25 days leave, gym discounts, and family-friendly policies.
- Why this job: Be part of a vibrant culture that values authenticity and exceptional experiences.
- Qualifications: 1-5 years in leasing, strong communication skills, and a passion for customer service.
- Other info: Opportunity to thrive in a fast-paced environment while making genuine connections.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Leasing Executive who lives and breathes experience, embodies our brand values, and believes that customer service is of the highest importance. Reporting into the Head of Leasing, you will be a standout individual with a true passion for delivering exceptional customer service. The perfect candidate will thrive under pressure, demonstrate a passion for leasing and relationship building, and consistently strive to exceed targets. Experience in the property sector is essential.
The role will involve various administrative duties, including managing leasing documentation, maintaining accurate records, handling customer enquiries, coordinating appointments, and assisting with reporting and compliance tasks. Strong organisational skills and attention to detail will be key to success in this role.
Your remit will include the following:
- Build Relationships: Create strong and lasting relationships with key clients - from property owners to residents.
- Be authentically you: Show your personality and make viewings an unforgettable experience.
- Be a professional matchmaker: Handle everything from leasing proposals to closing the lease.
- Property management: Engage with residents and build rapport.
- Have a chat: Listen to resident feedback and push for continuous improvement.
- Know your stuff: Stay ahead of market trends and competition.
- Ultimate multitasker: Handle customer enquiries and keep documents organised.
- Be an ambassador: Live and breathe our brand values.
- Encourage and support: Push your team to exceed expectations.
- Show you can flex: Create a seamless resident and investor experience.
- Know your numbers: Support portfolio growth by onboarding investors.
- Target smasher: Smash monthly leasing goals.
- Clear Communication: Be a great communicator with internal teams and external clients.
- Build bonds: Establish strong relationships through regular communication.
- Play by the rules: Ensure compliance with company policies and housing regulations.
- Legal eagle: Provide necessary legal assistance to investors and residents.
- Stay in the loop: Keep knowledge fresh by attending industry updates.
- Care: Collaborate with internal teams to support ESG goals.
Personal Specifications:
- Experience of delivering a world-class customer experience.
- Experience of driving quality and compliance across an organisation.
- Leasing experience within the Residential sector, having circa 1-5 years’ experience.
- Propertymark member with a minimum qualification of Level 3 is desirable.
- Able to work with autonomy and demonstrate initiative.
- An inspiring team player.
- Up for change and can adapt easily.
- Thrives in a fast-paced environment.
- Confident and proactive approach.
- High level of communication skills with the ability to negotiate.
- Able to provide and analyse data to drive performance.
- An ethos of continuous improvement.
Here is what’s in it for you:
- Competitive salary
- 25 days annual leave
- Pension Scheme
- Family friendly policies
- Gym membership discounts, cycle2work, health cash plans and more.
Equal Opportunities: It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.
Leasing Executive employer: Found
Contact Detail:
Found Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Executive
✨Tip Number 1
Familiarise yourself with the latest trends in the property sector. Understanding market fluctuations and competitor strategies will not only boost your confidence but also demonstrate your commitment to staying ahead in the leasing game.
✨Tip Number 2
Practice your communication skills! Since building relationships is key, try role-playing scenarios where you engage with clients or residents. This will help you convey your personality and authenticity during interviews.
✨Tip Number 3
Network within the property industry. Attend local events or join online forums to connect with professionals. These connections can provide valuable insights and may even lead to referrals for the Leasing Executive position.
✨Tip Number 4
Showcase your organisational skills by creating a mock schedule of how you would manage multiple leasing tasks. This will illustrate your ability to multitask effectively, which is crucial for the role.
We think you need these skills to ace Leasing Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the property sector and showcases your customer service skills. Use specific examples that demonstrate your ability to build relationships and exceed targets.
Craft a Compelling Cover Letter: In your cover letter, express your passion for leasing and customer service. Share personal anecdotes that reflect your personality and how you connect with clients, making it clear why you're a great fit for the role.
Highlight Relevant Experience: When detailing your work history, focus on roles where you delivered exceptional customer experiences or managed leasing documentation. Emphasise any achievements that align with the responsibilities of a Leasing Executive.
Showcase Your Communication Skills: Since clear communication is key in this role, ensure your application is well-written and free of jargon. Use straightforward language to convey your ideas and make your application easy to read.
How to prepare for a job interview at Found
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to meet a customer's needs, as this aligns perfectly with the company's values.
✨Demonstrate Relationship-Building Skills
Prepare to discuss how you've successfully built and maintained relationships in previous roles. Highlight your ability to connect with clients and residents, as this is crucial for the Leasing Executive position.
✨Be Organised and Detail-Oriented
Since the role involves managing documentation and administrative tasks, be ready to showcase your organisational skills. Discuss any systems or methods you use to keep track of important details and ensure compliance.
✨Stay Informed About the Market
Research current trends in the property sector and be prepared to discuss them during your interview. Showing that you have a strong understanding of the market will demonstrate your commitment to staying ahead and your ability to provide valuable insights.
