Account Director

Marks is the next gen creative platform, fitted for a new era of commerce, working at the collision of brands, culture and technology. Worldwide, we’re over 500 divergent talents, across 18 locations, united in a seamless end-to-end methodology with our parent company, sgsco. Our focus is on ‘adaptive’ delivery, the fuel that powers our clients to move fast, move forward and move confidently.

We are currently seeking an Account Director to join our Client Services team. Client Services are the voice of the client within Marks. You will help our client to shine by identifying and shaping the clients' business, brand and personal needs into actionable briefs, ensuring we deliver against them on time, on budget and with excellence.

In this role, you will lead vital growth opportunities on multiple existing business relationships at the highest level. You will be an established Client Services leader, and use your knowledge of brand development and strategic design processes to add richness and value to every conversation and touchpoint. In this role in particular, you will have the opportunity to truly drive the Marks agency forward, by seeking new creative opportunities within our top-tier, established clients. This role would suit a highly ambitious Senior or Account Director, with a strong commercial focus, looking to spread their wings beyond packaging, and into exciting new creative avenues. This is a remote working role, and we will consider applicants based anywhere in the UK.

In this role you will:

• Strengthen client relationships at the highest level, understanding their business plans and marketing challenges now and in the future – understanding the role Marks and sgsco can play, identifying and selling our services against our end-to-end capability.
• Act as a strategic design and brand consultant, drawing upon your considerable design and brand experience to inspire, add insight and best practice to every touchpoint.
• Set the highest standard for yourself and the agency across: quality of brief, clarity of project plans, crafting engaging client presentations and robust project proposals.
• Follow financial procedure. Own the accuracy of our forecast, sales tracker, accrual data.
• Partner with the Client Service Director to establish profitable, realistic business plans, set achievable targets, ensure Marks delivers against its competitive pricing proposition.
• Create a high-performing Client Services Team, seeking feedback and acting accordingly.

You will have:

• 8-12 years experience within a Brand or Design/Packaging agency, in Client Service roles.
• Understanding of HR and Financial best practice.
• A degree or equivalent, in Marketing, Advertising, Design or related field.
• Excellent brand development, life-cycle and strategic design process knowledge.
• Strong team leadership, coaching mindset and influencing skills.
• Strong understanding of design, artwork, print and manufacturing processes.
• Commercial drive and focus.

We will offer:

Along with an excellent basic salary, you will also enjoy the following benefits of working for Marks:

• 25 days holiday per annum + additional 'Me Day'.
• Flexible working during summer hours.
• Pension Scheme.
• Voluntary SGS Europe Group Healthcare Scheme.
• Life Assurance.
• Healthcare Digital GP Service.
• Holiday purchase scheme.
• Health Assured Employee Assistance Programme.
• City Bike Scheme (London only).
• Employee referral program.

And of course, it goes without saying that we are committed to Diversity, Inclusion and Belonging, therefore welcome and encourage applications from all. Marks prides itself on a truly inclusive culture at all levels that respects different opinions and points of view, providing everyone with the opportunity to experience connection and sense of belonging.

We anticipate high levels of interest in this opportunity, therefore we urge you to apply promptly.