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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available
- The opportunity to earn bonus
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will impress us.
✨Tip Number 3
Show enthusiasm for the role and our company during your interactions. A positive attitude can set you apart from other candidates and demonstrate your eagerness to contribute to our expanding business.
✨Tip Number 4
Research common customer service scenarios and think about how you would handle them. Being prepared to discuss these situations will showcase your readiness for the role and your proactive approach.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service experience you have. Use specific examples to demonstrate how you've successfully handled customer inquiries or resolved issues in the past.
Showcase Your Skills: Make sure to mention key skills that are important for a Customer Service Assistant, such as communication, problem-solving, and teamwork. Provide examples of how you've used these skills in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work there and how you can contribute to their success, especially considering their focus on career progression.
How to prepare for a job interview at Back 2 Work
✨Show Your Customer Service Skills
Prepare to discuss your previous experience in customer service. Think of specific examples where you successfully resolved issues or provided exceptional service, as this will demonstrate your capability for the role.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for in a candidate.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or working under pressure. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
