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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing business that values its employees.
- Benefits: Earn up to £13.50 per hour, enjoy job security, and receive an annual shoe allowance.
- Why this job: Fast track your career with promotion opportunities and earn bonuses while making a difference.
- Qualifications: No specific experience required; just a passion for helping others!
- Other info: Overtime available for those looking to boost their earnings.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or went above and beyond for a customer, as this will showcase your skills effectively.
✨Tip Number 3
Practice common customer service scenarios that may come up during the interview. Being able to role-play these situations will show your problem-solving abilities and how you handle difficult customers.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. Expressing genuine interest in the position and our mission can set you apart from other candidates and leave a positive impression.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention why you are a good fit for the role and how your skills can contribute to their expanding business.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, so let your passion for helping others shine through.
✨Prepare for Common Scenarios
Think about typical customer service situations you might encounter, such as handling complaints or difficult customers. Prepare examples from your past experiences that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Know the Company
Research the company’s values, mission, and any recent news. Understanding what they stand for will help you align your answers with their expectations and show that you’re genuinely interested in being part of their team.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about career progression opportunities or the team culture.
