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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will show us that you can thrive in a fast-paced environment.
✨Tip Number 3
Research common customer service scenarios and think about how you would approach them. Being able to articulate your thought process and solutions will impress us and demonstrate your proactive attitude.
✨Tip Number 4
Show enthusiasm for the role and our company during the interview. Expressing genuine interest in our mission and the opportunity for career progression will make you stand out as a motivated candidate ready to grow with us.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Customer Service Assistant. Tailor your application to highlight relevant skills and experiences that match what they are looking for.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your customer service experience. Use bullet points to list your achievements and responsibilities in previous roles, focusing on how you contributed to customer satisfaction.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work as a Customer Service Assistant and how your skills align with their needs. Keep it concise and engaging.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate. A polished application reflects your attention to detail.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. A positive attitude can go a long way in customer service positions, as it reflects how you would interact with customers.
✨Demonstrate Your Communication Skills
Prepare to showcase your ability to communicate clearly and effectively. Practice answering common customer service scenarios, as this will help you articulate your thoughts during the interview.
✨Highlight Relevant Experience
If you've worked in customer service before, be ready to discuss specific examples of how you handled difficult situations or provided excellent service. This will show that you have the skills needed for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, career progression opportunities, or the team you'll be working with. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
