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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and show that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. Highlighting your problem-solving skills and ability to remain calm under pressure will impress us.
✨Tip Number 3
Show enthusiasm for the role and our company. Expressing genuine interest in helping customers and contributing to our growth can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your availability and flexibility, especially regarding overtime and shifts. Demonstrating your willingness to adapt to our needs can make you a more attractive candidate.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Customer Service Assistant. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Customer Service Assistant and how you can contribute to their expanding business. Be sure to include any relevant achievements or skills.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Back 2 Work
✨Show Your Enthusiasm
Make sure to express your excitement about the role and the company. Employers love candidates who are genuinely interested in their business and the customer service field.
✨Demonstrate Your Communication Skills
As a Customer Service Assistant, strong communication is key. Be prepared to showcase your ability to listen actively and respond clearly during the interview.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific customer service situations. Think of examples from your past experiences where you successfully resolved issues or provided excellent service.
✨Highlight Your Flexibility
With opportunities for overtime and promotions, it's important to show that you're adaptable. Discuss your willingness to take on extra hours or responsibilities when needed.
