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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees and offers job security.
- Benefits: Earn up to £13.50 per hour, enjoy an annual shoe allowance, and access overtime opportunities.
- Why this job: Fast track your career with promotion potential and be part of a supportive team culture.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: We pay above the National Living Wage, ensuring fair compensation for all ages.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or went above and beyond for a customer, as this will showcase your skills effectively.
✨Tip Number 3
Practice common customer service scenarios and how you would handle them. Being able to articulate your thought process and problem-solving skills will impress us during the interview.
✨Tip Number 4
Show enthusiasm for the role and our company. Expressing genuine interest in working with us and contributing to our growth can set you apart from other candidates.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for a Customer Service Assistant. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your relevant experience in customer service. Use bullet points to make it easy to read, and include specific examples of how you've provided excellent service in the past.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work as a Customer Service Assistant and how you can contribute to their expanding business. Be sure to address any specific benefits mentioned in the job listing.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Back 2 Work
✨Show Your Customer Service Skills
Prepare to discuss your previous experiences in customer service. Highlight specific situations where you successfully resolved issues or provided exceptional service, as this will demonstrate your capability for the role.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for in a candidate.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or working under pressure. Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
