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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a rapidly growing company that values its employees.
- Benefits: Earn up to £13.50 per hour, enjoy job security, and receive an annual shoe allowance.
- Why this job: Fast track your career with promotion opportunities and earn bonuses while making a difference.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn.
- Other info: Overtime available for those looking to boost their earnings.
We are recruiting for Customer Service Assistants to earn up to £13.50 per hour.
Customer Service Assistant benefits:
- Job Security due to our ever expanding business
- Fast track to supervisor promotion for the right candidates as well as excellent career progression opportunities.
- We pay above the National Living Wage regardless of age!
- Annual Shoe Allowance
- Overtime available.
- The opportunity to earn bonus.
Customer Service Assistant employer: Back 2 Work
Contact Detail:
Back 2 Work Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Familiarise yourself with our company values and customer service philosophy. Understanding what we stand for will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled customer inquiries or complaints in the past. We love to hear about real-life experiences, so think of situations where you went above and beyond to assist a customer.
✨Tip Number 3
Show enthusiasm for the role and our company during your interactions. A positive attitude can set you apart from other candidates, so let your passion for customer service shine through!
✨Tip Number 4
Research common customer service scenarios and practice your responses. Being prepared to tackle typical challenges we face will demonstrate your readiness for the role and your commitment to providing excellent service.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use specific examples that demonstrate your ability to handle customer inquiries and resolve issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you want to work for this company and how your skills align with the job requirements.
Highlight Your Soft Skills: Customer service roles require strong communication and interpersonal skills. Be sure to mention these in your application, providing examples of how you've used them in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Back 2 Work
✨Show Your Customer Service Skills
Be prepared to discuss your previous experience in customer service. Highlight specific examples where you successfully resolved issues or provided exceptional service, as this will demonstrate your capability for the role.
✨Research the Company
Familiarise yourself with the company's values and mission. Understanding their approach to customer service will help you align your answers with what they are looking for in a candidate.
✨Prepare for Common Questions
Anticipate questions such as 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you.
