Partnerships Manager

OddBalls is a vibrant and innovative company specialising in unique and bespoke products, including underwear, socks, bobble hats, and supporting accessories. With a strong presence in the market, we are looking for a motivated and dynamic sales professional to help expand our reach in the sports industry while maintaining our reputation for exceptional customer service.

This is a varied role combining account management with proactive sales development, ideal for a self-starter who thrives on achieving results. You will manage incoming orders and actively prospect for new opportunities within the sports market.

About the Company: OddBalls is one of the UK’s most vibrant and distinctive underwear brands, offering high quality underwear and associated products via its online marketplace and is currently one of the fastest growing e-com brands in the Northeast. With over 300 sleek underwear designs, cutting-edge sportswear, and accessories that turn heads, we’re the go-to brand for those who appreciate quality and style. But it’s not just about looking sharp; it’s about doing good too. We now donate to, support and make underwear for some brilliant charities – and have donated over £1 million since 2014. In the sports arena, we’ve forged partnerships with the heavyweights - The British & Irish Lions, England Rugby, Team GB, WRU, RFU and the ECB along with a line up of top-tier teams. We play hard, and we win big.

Key Responsibilities:

• Order Management: Process and manage incoming orders efficiently, ensuring accuracy and delivering a seamless customer experience.
• Sales Prospecting: Identify and pursue new business opportunities with bespoke product. Build and develop strong relationships with potential clients to generate new sales. Secure business in new areas, sectors & industries.
• Account Management: Maintain and nurture relationships with existing clients, ensuring repeat business and high levels of customer satisfaction. Act as the primary contact for accounts, providing bespoke solutions tailored to clients' needs.
• Product Knowledge: Develop in-depth knowledge of OddBalls’ product range, including stock and custom-made items. Confidently present and sell our underwear, socks, bobble hats, and accessories to clients. Use real time data to present the best offering to customers and guidance on how to get the most out of their OddBalls range.
• Sales Growth: Meet and exceed sales targets through strategic planning and execution. Report on sales performance and provide insights to help shape future sales strategies. Accurately forecast monthly and quarterly with detailed insight into sales pipeline and funnel construction.

The successful candidates’ Skills & Qualifications:

• Bachelor’s degree in business development, Marketing, Sales, or a related field.
• Proven experience in sales and account management, preferably within the sports or apparel industry.
• Excellent communication, negotiation and interpersonal skills.
• Excellent organisational skills and attention to detail.
• Analytical skills for performance metrics and market research.
• A proactive, self-motivated approach to sales and problem-solving.
• The ability to make strategic decisions under pressure.
• An understanding of the sports market is highly desirable.
• Experience with bespoke and stock product sales is advantageous.
• Goal-oriented with a focus on achieving targets and exceeding expectations.
• High level of professionalism and integrity.
• Ability to work collaboratively and cross-functionally.
• Adaptable to changing business environments and customer needs.

Our Values:

• Smile: OddBalls and smiling go hand-in-hand the perfect combination for a great working environment.
• Family: We support each other to achieve their professional goals and include everyone.
• Quality: We pride ourselves on the quality of our products and customer service.
• Cause: We raise awareness and money for charities in our own unique way to give back to the communities.

Equality Policy: OddBalls is an equal opportunities employer and actively supports Human Rights, and all Equality legislation. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success.

Salary and Benefits:

• A competitive base salary with an attractive commission structure based on performance.
• Salary £30,000 per annum with an additional OTE of £9,500+ based on achieving sales targets.
• 24 Days annual leave plus bank holidays. OddBalls understands the importance of a balanced and fulfilling work life. That's why we offer a hybrid working model, allowing you to enjoy the flexibility of working from home one day per week.
• Our commitment to work-life balance extends further with our "Early Finish Friday" policy, providing you with the opportunity to start your weekend early.
• In addition to these flexible work arrangements, we believe in recognising and rewarding our team. Enjoy discounted products from our range, adding an extra perk to your overall package.
• We also offer Biannual social/culture events, free onsite parking, cycle to work scheme, and an abundance of learning and development opportunities. Without forgetting the free monthly underwear and socks that every employee receives!

Place of Work: This role is based at our office on the Tyne Tunnel Trading Estate in North Shields. Hybrid 1 day per week from home.

Working Hours: Full time, 37.5 hours per week. 8.30 a.m. – 5.00 p.m. Monday – Thursday. 8.30 a.m. – 2.00 p.m. Fridays.

Recruitment & Interviews: We want everyone to feel supported and able to perform at their best when they join us for an interview. Please let us know if you require any reasonable adjustments to help make your recruitment experience with us more comfortable. We kindly ask that recruitment agencies do not contact us regarding this position. We are managing the recruitment process internally and are not looking for agency assistance at this time. Thank you for your understanding.