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- Tasks: Support driving instructor trainees and ensure their satisfaction in a fast-paced environment.
- Company: Join My Four Wheels, the UK's fastest-growing driving school with a strong team culture.
- Benefits: Enjoy a competitive salary, hybrid working model, and career progression opportunities.
- Why this job: Make a real impact while working in a dynamic and supportive team.
- Qualifications: Strong customer service experience and excellent problem-solving skills are essential.
- Other info: Be part of a thriving company dedicated to excellence in training.
The predicted salary is between 28800 - 48000 £ per year.
About Us: My Four Wheels is the UK's most trusted and fastest-growing driving school, dedicated to providing exceptional training for our driving instructor trainees. We take pride in our strong team culture, customer-first approach, and commitment to excellence.
The Role: As an Account Manager, you will play a key role in ensuring the satisfaction of our driving instructor trainees. You will be responsible for supporting their journey, resolving any issues they may encounter, and maintaining high levels of customer satisfaction. Working in a fast-paced environment, you will collaborate closely with the Training Manager and wider team to provide a seamless and supportive experience for our trainees.
Key Responsibilities:
- Act as the main point of contact for driving instructor trainees, ensuring a smooth and positive experience.
- Proactively address and resolve trainee concerns with a problem-solving mindset.
- Maintain strong relationships with trainees, providing ongoing support and guidance.
- Work closely with the Training Manager and wider team to enhance customer satisfaction.
- Maintain accurate records and track trainee progress.
- Contribute to continuous improvement initiatives within the department.
What We're Looking For:
- Strong customer service experience is essential.
- Excellent problem-solving skills and a proactive, can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Strong communication and interpersonal skills.
- A team player who thrives in a collaborative environment.
- Good organisational skills with the ability to manage multiple tasks.
What We Offer:
- Competitive salary with great benefits.
- Career progression opportunities within a growing company.
- A hybrid working model for better work-life balance.
- A dynamic and supportive team culture.
If you're looking for a rewarding role where you can make a real impact in a thriving company, we'd love to hear from you! Apply today and be part of the My Four Wheels journey.
Account Manager in Malton, North Yorkshire, England employer: Reps
Contact Detail:
Reps Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Malton, North Yorkshire, England
✨Tip Number 1
Familiarise yourself with the driving school industry and My Four Wheels specifically. Understanding their values, mission, and the challenges they face will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of My Four Wheels on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills through real-life examples. Think of specific situations where you've successfully resolved issues or improved customer satisfaction, as these will resonate well with the hiring team.
✨Tip Number 4
Showcase your problem-solving abilities by discussing how you've handled challenges in fast-paced environments before. This will highlight your proactive attitude and readiness to contribute positively to the team.
We think you need these skills to ace Account Manager in Malton, North Yorkshire, England
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Account Manager position. Tailor your application to highlight how your experience aligns with their needs.
Highlight Customer Service Experience: Since strong customer service experience is essential, make sure to provide specific examples from your past roles that demonstrate your ability to support and resolve issues for clients or trainees.
Showcase Problem-Solving Skills: In your application, include instances where you successfully addressed challenges or concerns in a previous role. This will showcase your proactive mindset and problem-solving abilities.
Personalise Your Application: Make your application stand out by personalising it. Use a friendly tone and express your enthusiasm for the role and the company. Mention why you want to be part of My Four Wheels and how you can contribute to their team culture.
How to prepare for a job interview at Reps
✨Showcase Your Customer Service Skills
Since strong customer service experience is essential for the Account Manager role, be prepared to share specific examples of how you've successfully handled customer concerns in the past. Highlight your ability to maintain positive relationships and ensure satisfaction.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills, so think of scenarios where you've proactively addressed issues. Discuss your thought process and the steps you took to resolve problems, showcasing your can-do attitude.
✨Emphasise Team Collaboration
As a team player, it's important to convey your ability to work effectively with others. Share experiences where you've collaborated with colleagues to achieve common goals, particularly in fast-paced environments.
✨Prepare for Fast-Paced Scenarios
Given the dynamic nature of the role, be ready to discuss how you manage multiple tasks efficiently. Provide examples of how you've prioritised responsibilities and maintained organisation under pressure.
