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- Tasks: Patrol the store, monitor CCTV, and assist customers while ensuring safety.
- Company: Morleys Department Store has been a Brixton staple since 1880, known for premium fashion.
- Benefits: Enjoy a 30% staff discount, 28 days holiday, and a great working environment.
- Why this job: Join a dynamic team, gain valuable skills, and be part of a community-focused store.
- Qualifications: Must have good communication skills and a calm approach; First Aid training is a plus.
- Other info: Rota issued one month in advance; no late nights!
The predicted salary is between 24000 - 36000 £ per year.
Your local department store has been part of the Brixton community since 1880. Its recent reinvention has made it a destination of choice. We have an opportunity for a full time Loss Prevention Officer to join our team, reporting direct to the Loss Prevention Supervisor.
We are seeking an enthusiastic and dynamic individual who will assist in maintaining a safe and secure environment for both customers and staff. Being a visual deterrent means that you are also an ambassador for the store and will be interactive with both customers and staff providing friendly customer service where necessary.
This is a varied role and duties will include:
- Patrolling the store and staff areas
- Monitoring the CCTV
- Conducting staff searches and till checks
- Liaising with the store team to ensure compliance with Loss Prevention and Health and Safety
- Dealing with customer enquiries whilst you are on the Sales Floor
What you need:
- A calm and confident manner and approach to difficult situations
- Good written and verbal communication skills
- Be willing to be trained as a First Aider
In return we offer:
- A great working environment with quality break out areas
- Rota issued one month in advance
- No Late nights
- 30% Staff discount that can be used in all our stores and most of our concession partners
- 28 Days holiday including Bank Holiday
- L & D opportunities including E Learning and Apprenticeships
- Hapi App for discounts across other retailers
- Refer a friend scheme
Morleys Stores Group is an independent group of 8 department stores based in and around London. Each of our stores comes with its own unique heritage and position within the local communities, and we continue to be the go-to location for premium fashion and housewares on our high streets. We are proud to continue the tradition of excellent customer service delivered through our fantastic teams.
Loss Prevention Officer employer: Rec-Revolution Limited
Contact Detail:
Rec-Revolution Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Loss Prevention Officer
✨Tip Number 1
Familiarise yourself with the specific loss prevention strategies used in retail environments. Understanding common theft tactics and how to counteract them will show your proactive approach during interviews.
✨Tip Number 2
Engage with current employees or connect with them on platforms like LinkedIn. This can provide you with insider knowledge about the store's culture and expectations, which can be invaluable during your discussions.
✨Tip Number 3
Prepare to demonstrate your customer service skills. As a Loss Prevention Officer, you'll need to interact positively with customers, so think of examples where you've successfully handled difficult situations or provided excellent service.
✨Tip Number 4
Research Morleys Department Store's history and community involvement. Showing that you understand and appreciate their heritage can help you stand out as a candidate who is genuinely interested in being part of their team.
We think you need these skills to ace Loss Prevention Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Loss Prevention Officer. Tailor your application to highlight relevant experiences that demonstrate your ability to fulfil these duties.
Highlight Relevant Skills: Emphasise your calm and confident manner, as well as your communication skills in your CV and cover letter. Provide examples of how you've handled difficult situations or provided excellent customer service in the past.
Show Enthusiasm: Express your enthusiasm for the role and the company in your application. Mention why you want to work at Morleys Department Store and how you can contribute to maintaining a safe and secure environment.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rec-Revolution Limited
✨Show Your Enthusiasm
As a Loss Prevention Officer, your role is not just about security; it's also about being an ambassador for the store. Make sure to express your enthusiasm for the position and the company during the interview. Share why you want to be part of Morleys Department Store and how you can contribute to its community spirit.
✨Demonstrate Communication Skills
Good written and verbal communication skills are essential for this role. Prepare examples of how you've effectively communicated in previous jobs, especially in challenging situations. This will show that you can handle customer enquiries and liaise with the store team confidently.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle difficult situations calmly and confidently. Think of scenarios where you had to deal with conflict or emergencies, and be ready to explain how you managed those situations. This will highlight your problem-solving skills and your suitability for the role.
✨Understand Loss Prevention Strategies
Familiarise yourself with basic loss prevention strategies and health and safety compliance. Being knowledgeable about these topics will demonstrate your commitment to the role and your readiness to learn. You might even want to mention any relevant training or certifications you have.
