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For Companies At a Glance
- Tasks: Assist with eCommerce admin, digital marketing, and customer service tasks.
- Company: G-Force is a fast-growing digital brand focused on workplace equipment.
- Benefits: Gain hands-on experience, career progression, and work in a dynamic environment.
- Why this job: Join a team where your contributions directly impact growth and innovation.
- Qualifications: Some Shopify experience or willingness to learn; basic SEO and PPC knowledge.
- Other info: Ideal for motivated individuals eager to grow in eCommerce and digital marketing.
The predicted salary is between 24000 - 36000 £ per year.
About G-Force
G-Force is a fast-growing, predominantly digital brand specializing in workplace equipment. We are dedicated to innovation, efficiency, and delivering market-leading customer experiences. As we expand, we are looking for a motivated and versatile eCommerce & Digital Marketing Assistant to join our team and support our digital growth.
Role Overview
This is an exciting opportunity for a junior eCommerce or Digital Marketing professional to gain hands-on experience in a rapidly growing business. The ideal candidate will assist with eCommerce administration, support digital marketing efforts, and provide customer service when needed. You will play a key role in maintaining our Shopify store, supporting PPC and SEO initiatives, and helping with content creation. You must also be comfortable answering customer calls and responding to inquiries.
Key Responsibilities
- eCommerce Admin Support: Manage product listings, update pricing, and ensure stock accuracy on Shopify. Assist with processing orders and coordinating fulfilment. Support website updates and content management.
- Digital Marketing Support: Assist with SEO efforts, including keyword research and basic on-page optimisations. Support PPC campaigns on Google Ads and Paid Social with keyword and ad copy input. Help create and schedule social media content across platforms. Assist with email marketing campaigns and customer communication.
- Customer Service Support: Answer inbound calls and respond to online customer inquiries. Aid with order tracking and general customer questions. Deliver a professional and friendly customer experience.
Who We’re Looking For:
- Some experience with Shopify (or a strong willingness to learn).
- Basic understanding of SEO, PPC, and digital marketing principles.
- A creative eye and an interest in content creation (social media, email, graphics).
- Excellent communication skills, both written and verbal.
- A proactive, problem-solving attitude with the ability to multitask.
- Comfortable supporting customer service when needed.
Why Join G-Force?
- Be part of a growing brand with exciting career progression opportunities.
- Gain hands-on experience across eCommerce, marketing, and customer service.
- Work in a dynamic, digital-first environment where your input makes a real impact.
How to Apply
If you’re a motivated and ambitious individual looking to grow your career in eCommerce and digital marketing, we’d love to hear from you! Please apply with your CV and a brief cover letter explaining why you’re the perfect fit for G-Force.
eCommerce & Digital Marketing Assistant employer: G-Force Direct
Contact Detail:
G-Force Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land eCommerce & Digital Marketing Assistant
✨Tip Number 1
Familiarise yourself with Shopify before applying. Spend some time exploring the platform, understanding how to manage product listings, and learning about order processing. This will not only boost your confidence but also show us that you're proactive and eager to learn.
✨Tip Number 2
Brush up on your SEO and PPC knowledge. Look into basic keyword research techniques and how Google Ads works. Being able to discuss these topics during an interview will demonstrate your genuine interest in digital marketing and your readiness to contribute.
✨Tip Number 3
Get creative with content! Start creating sample social media posts or email marketing campaigns that reflect your style. This will not only enhance your portfolio but also give you tangible examples to share with us during the interview process.
✨Tip Number 4
Practice your customer service skills. Role-play answering common customer inquiries or handling complaints with a friend. This will prepare you for the customer service aspect of the role and show us that you're ready to deliver a great experience to our customers.
We think you need these skills to ace eCommerce & Digital Marketing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eCommerce and digital marketing. Include any specific skills related to Shopify, SEO, PPC, and content creation that align with the job description.
Craft a Compelling Cover Letter: Write a brief cover letter that explains why you are the perfect fit for G-Force. Mention your motivation for applying, your understanding of their brand, and how your skills can contribute to their digital growth.
Showcase Your Creativity: If you have examples of previous work, such as social media posts or email campaigns, consider including links or attachments. This will demonstrate your creative eye and interest in content creation.
Highlight Communication Skills: Since excellent communication is key for this role, ensure your application reflects your written and verbal communication skills. Use clear and concise language throughout your CV and cover letter.
How to prepare for a job interview at G-Force Direct
✨Show Your Passion for Digital Marketing
Make sure to express your enthusiasm for eCommerce and digital marketing during the interview. Share any personal projects or experiences that demonstrate your interest in the field, such as managing a blog or social media account.
✨Familiarise Yourself with Shopify
Since the role involves managing a Shopify store, it’s crucial to have a basic understanding of the platform. If you haven’t used it before, take some time to explore its features and functionalities so you can discuss them confidently.
✨Prepare for Customer Service Scenarios
As customer service is part of the role, be ready to discuss how you would handle common customer inquiries or complaints. Think of examples from past experiences where you provided excellent customer service.
✨Research G-Force and Its Market
Before the interview, take some time to research G-Force and its products. Understanding their brand values and market position will help you tailor your answers and show that you’re genuinely interested in contributing to their success.
