Experience Producer

The KPMG EWT function is a cornerstone of our business. We do work that matters to our local business and communities – supporting technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements in enterprise technology, this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why join KPMG Ignition? Ignition is KPMG UK’s unique ‘collaborative business transformation’ capability, delivered through two bespoke-designed centres based in our Canary Wharf and Manchester offices. We take our clients through a powerful way of working which drives acceleration and alignment in critical programmes of change. Ignition has speed, agility and collaboration at its heart, and it is a method which drives real results and value fast.

Ignition delivers tailored ‘events’ and ‘immersive experiences’ which enable collaborative problem solving. Ignition events can range from 1-3 days in duration, with 5-80 participants and positioned at critical moments in a transformation journey. Ignition brings people, including experts from our organisation, alliance partners and our clients, together with relevant insights and technology in a very efficient, collaborative and creative way to accelerate transformation.

What will you be doing? The stakes are often high for the clients we support, and you – along with the Ignition team and a range of subject matter experts from across KPMG – will support our client’s transformation, whether the focus is digital transformation, the creation of a new vision, strategy or business model, or improving end to end customer experience. To deliver this requires a team of diverse experience and expertise. We want to work with the most curious and capable individuals so that we can continually enrich our ability to respond to an ever-changing world.

We work as one team across our London and Manchester centres - this role will be primarily based in Manchester, with the regular opportunity to work in both centres. The great thing about working in Ignition is the amount you learn – when you’re supporting clients through these challenges, you’re getting exposure to what motivates executive teams and the KPMG methodology behind resolving those problems – as well as more practical knowledge; how to organise and support client events, how to create visually compelling content, how to create an ‘experience’ that enables multiple participants to engage and align on a new vision. And you will be learning in a broader sense what Ignition – and KPMG – can achieve for clients.

As an Experience Producer, you get this wealth of professional exposure along with a unique opportunity to hone creative and innovative skills in a live-events environment.

• Collating and formatting event content
• Designing and setting up work assignments
• Handling requirements of the physical space to meet the needs of the event
• Contributing creatively to deliver immersive and innovative events
• Operating technologies to enhance the event experience
• Building knowledge of the Ignition Centre to understand how to maximise its potential in enhancing client experience from both an analogue and digital perspective
• Developing an understanding of event delivery across the Ignition delivery roles and Ignition services
• Co-ordinating, preparing and setting up the Ignition environment (hybrid/virtual or face to face) within the centre for client and internal collaboration events/interactions, building expertise in effective environment set up
• Taking ownership for key tasks as required
• Supporting daily issue resolution and escalation for the Ignition Centre
• Contributing to the wider Ignition venture bringing innovation and new approaches
• Building and maintaining collaborative working relationships with KPMG colleagues and clients
• Maintaining the Ignition Centre to ensure it is always client ready
• Supporting other members of Ignition team with delivery of ad hoc projects

What will you need to do it? Full training will be provided as part of the onboarding process. In addition, you will have an interest in developing or demonstrate:

• Ability and agility to learn quickly and deliver in a fast paced, high-pressured environment
• Strong proactivity and can-do attitude with a desire to develop an understanding of Ignition Services and associated skills
• Natural problem solver who can approach problems in different ways and will explore multiple potential solutions
• Good interpersonal skills, good communication and team-working skills
• Ability to remain calm under pressure in client ‘live-event’ scenarios
• Attention to detail and ability to react quickly and professionally to constantly changing requirements and demands
• Self-motivation and the ability to support with small projects and drive them to completion with support and to agreed timeframes
• Working knowledge across all MS Office packages, specifically PowerPoint and Excel

Skills we’d love to see/Amazing Extras: Curiosity about virtual collaboration tools such as Miro, CoCreate, MS Teams, Zoom, Mural is desirable.

Our Locations: Manchester. With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options, but you will be required to attend meetings in the offices above as required. If you have a need for flexibility, please register and discuss this with our team.