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For Companies At a Glance
- Tasks: Manage commercial accounts and provide exceptional customer service daily.
- Company: Join a leading global broker expanding its team in Leeds.
- Benefits: Enjoy a competitive salary of £45,000 plus benefits.
- Why this job: Be the main contact for clients and make a real impact on their insurance needs.
- Qualifications: 2+ years in commercial account handling with a solid understanding of insurance products required.
- Other info: Great opportunity for those passionate about client relationships and delivering top-notch service.
The predicted salary is between 36000 - 54000 £ per year.
We are currently working with a leading global broker who due to expansion are looking for Commercial Account Handlers to join their expanding team in Leeds. You will be responsible for managing commercial accounts and providing exceptional customer service. This is a great opportunity for an individual with strong account handling skills and a passion for delivering top-notch service to clients.
RESPONSIBILITIES
- Serve as the main point of contact for commercial clients, addressing inquiries and providing support.
- Handle the renewal process for existing accounts, ensuring timely and accurate completion.
- Collaborate with internal teams to develop and maintain successful client relationships.
- Evaluate client needs and recommend appropriate insurance products and services.
- Prepare and present reports to clients regarding their account status and insurance options.
- Assess client risk and insurance programs, suggest improvements, and implement changes as needed in collaboration with the Client Manager.
- Negotiate new business, renewals, mid-term adjustments, and coverage extensions.
- Work with insurers and support the broking team to deliver optimal solutions for clients.
EXPERIENCE
- At least 2 years of experience in commercial account handling and a solid understanding of insurance products is preferred.
- Proven track record in customer service and managing client accounts.
- Experience in commercial account handling, preferably in insurance.
- Knowledge of commercial insurance products and services.
SKILLS
- Strong communication and interpersonal skills.
- Excellent organisational skills and attention to detail.
- Proficiency in relevant computer applications.
Commercial Account Handler employer: Lawes Consulting Group
Contact Detail:
Lawes Consulting Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work as Commercial Account Handlers. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the role.
✨Tip Number 2
Familiarise yourself with the latest trends and developments in commercial insurance products. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client accounts in the past. Highlight your problem-solving skills and ability to deliver exceptional customer service, as these are key aspects of the role.
✨Tip Number 4
Research the company thoroughly before your interview. Understand their values, culture, and the types of clients they serve. This will help you tailor your responses and show that you're genuinely interested in joining their team.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial account handling and customer service. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the insurance industry. Mention how your background aligns with the responsibilities listed in the job description, particularly your ability to manage client relationships and handle renewals.
Highlight Relevant Experience: In your application, emphasise your previous roles related to commercial account handling. Include details about your understanding of insurance products and any successful negotiations you've conducted.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Lawes Consulting Group
✨Know Your Insurance Products
Make sure you have a solid understanding of the commercial insurance products relevant to the role. Be prepared to discuss how these products can meet client needs and how you've successfully used them in past roles.
✨Demonstrate Customer Service Skills
Since the role involves managing client accounts, be ready to share specific examples of how you've provided exceptional customer service in previous positions. Highlight any challenges you faced and how you overcame them.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle client inquiries. Think about past experiences where you had to negotiate or resolve issues and be ready to explain your thought process.
✨Showcase Your Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. You might also want to prepare a few questions to ask the interviewer about the company culture and team dynamics.
