At a Glance
- Tasks: Join our team as a Gas Engineer, ensuring customers receive timely service and repairs.
- Company: British Gas is revolutionising energy for a greener future, powering 1 in 3 UK homes.
- Benefits: Enjoy a competitive salary, flexible rewards, and support for your well-being.
- Why this job: Be part of a mission-driven team focused on sustainability and community impact.
- Qualifications: Must have ACS qualifications and 3 years of experience in fault finding and diagnosis.
- Other info: This role is based in Biggleswade with opportunities for personal growth and development.
Join us, be part of more. We’re more than an energy company. We’re a family of brands revolutionising how we power the planet. We’re energisers. One team of 21,000 colleagues that’s energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently—we do it all. We make it, store it, move it, sell it, and mend it.
About your team: At British Gas, our mission is to sell it and mend it. We’re the household heroes powering 1 in 3 homes in the UK – but supplying energy is just part of what we do. We’re making the UK’s homes greener and more energy efficient, with our friends at Hive. By using their clever tech like thermostats, heat pumps, solar panels and EV chargers, we’re making it cheaper and easier to reduce your home’s carbon-footprint. And with our new Peak Save programme, we’re actively rewarding better energy use too.
About your role: We need Service & Repair engineers to join our team of experienced Gas Engineers, to ensure that our customers get the help they need, when they need it. You will play a pivotal part in our British Gas' Service Promise of same day fix for our customers. Base Salary is £43,733 with uncapped OTE - £53,000 is a realistic expectation through our fantastic field reward scheme. Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown you will be representing British Gas in the customer’s home. You will have plenty of support from our managers, mentors, and engineer colleagues but some of the jobs can be challenging and experience of working across an array of different boilers and central heating systems and manufacturers is essential. This role is based in Biggleswade.
Here's what we’re looking for:
- A natural dedicated focus on providing outstanding customer experience on every visit
- Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)
- 3 year’s qualified experience of fault finding and diagnosis
- Electrical knowledge, including wiring and fault finding on S-plan, Y-plan and combination systems and boilers
Why should you apply? We’re not a perfect place, we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too.
If you’re full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.
Gas Engineer employer: British Gas
Contact Detail:
British Gas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Engineer
✨Tip Number 1
Familiarise yourself with British Gas' values and mission. Understanding their commitment to sustainability and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of British Gas. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for practical assessments by brushing up on your technical skills related to fault finding and diagnosis. Being able to demonstrate your expertise in various heating systems will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during interviews. Since providing an outstanding customer experience is a priority for British Gas, share specific examples of how you've gone above and beyond for customers in previous roles.
We think you need these skills to ace Gas Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Gas Engineer position. Highlight your relevant experience in fault finding, diagnosis, and customer service.
Tailor Your CV: Customise your CV to reflect the skills and qualifications mentioned in the job description. Emphasise your ACS qualifications and any specific experience with different boilers and central heating systems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and customer service. Mention how your values align with British Gas's mission and how you can contribute to their goal of energising a greener future.
Showcase Your Experience: In your application, provide specific examples of past experiences where you delivered outstanding customer service or successfully resolved complex issues. This will demonstrate your capability to meet the expectations of the role.
How to prepare for a job interview at British Gas
✨Show Your Passion for Sustainability
Make sure to express your enthusiasm for sustainability and energy efficiency during the interview. Discuss any relevant experiences or projects that demonstrate your commitment to a greener future, as this aligns with the company's mission.
✨Highlight Your Technical Skills
Be prepared to discuss your ACS qualifications and experience with various heating systems. Provide specific examples of fault finding and diagnosis you've performed, showcasing your technical expertise and problem-solving abilities.
✨Emphasise Customer Service Experience
Since the role focuses on providing outstanding customer service, share examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to communicate effectively and build rapport with clients.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the support available for engineers. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.