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- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join a global luxury retailer known for beauty and accessories, prioritising people and service.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible weekend work.
- Why this job: Be part of a fun culture with a focus on team development and high standards.
- Qualifications: Experience in retail with a passion for customer service and team leadership is essential.
- Other info: This role offers one of the highest management team retention rates in retail.
The predicted salary is between 33000 - 37000 £ per year.
A global luxury retailer, specialising in beauty and luxury accessories is looking for a sales manager to run one of its multi-million turnover, flagship stores. Core to its success, the company puts people at the heart of everything it does. Whether it is being obsessed with providing the highest levels of customer service, or ensuring that its employees are well trained, highly motivated and developed internally, this business has one of the best reputations in the industry as an employer of choice.
The role of sales manager will see you managing a large team to drive sales through delivering the highest standards of service. This business strives to deliver an elevated level of service that you won’t find on the high street. Alongside driving service, you’ll be responsible for the commercial performance of a luxury product category. You will also assume responsibility for the training, performance, and development of your team. This role is unlike no other and requires an outgoing, highly motivated, and excellent people manager to be successful in the role.
The ideal candidate will come from a retail environment which has a strong focus on delivering the highest customer service experience possible. You’ll be an experienced leader who has a passion for team development. This retailer places a huge emphasis on its people and are true to its company values. The company looks to make each of its stores a great place to work, demonstrated by the fun and unique culture the company has. The average length of service in the management team is one of the highest in the retail industry.
In return they are looking to pay a salary of up to £33,000 with a performance related annual bonus of up to £4,000 per year. There is a generous bonus scheme and the opportunity to work less weekends over the course of the month. If this sounds of interest, then click the link below to apply.
Contact Detail:
Retail Human Resources Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Familiarise yourself with the luxury retail market, especially in beauty and accessories. Understanding current trends and customer preferences will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you motivated your team to achieve sales targets or improve customer service.
✨Tip Number 3
Research the company's values and culture thoroughly. Be ready to discuss how your personal values align with theirs, as they place a strong emphasis on people and service excellence.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Understand the Company Culture: Research the luxury retailer's values and culture. Highlight your alignment with their focus on customer service and team development in your application.
Tailor Your CV: Ensure your CV reflects your experience in retail management, particularly in delivering exceptional customer service and leading teams. Use specific examples to demonstrate your achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and people management. Mention how your leadership style aligns with the company's emphasis on employee development and motivation.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed a team and drove sales. Include metrics or outcomes to illustrate your impact in those positions.
How to prepare for a job interview at Retail Human Resources Limited
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've motivated and developed your team in previous roles, highlighting any training initiatives you've implemented.
✨Emphasise Customer Service Excellence
This company prides itself on delivering exceptional customer service. Be prepared to discuss your approach to creating a customer-centric environment and provide examples of how you've gone above and beyond to enhance the customer experience in your past positions.
✨Understand the Brand and Its Values
Familiarise yourself with the company's brand, values, and culture before the interview. This will not only help you align your answers with what they are looking for but also show your genuine interest in becoming part of their team.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Ask about their team development strategies, the store's performance goals, or how they maintain their unique culture.
