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For Companies At a Glance
- Tasks: Lead the team and ensure customers have a fantastic shopping experience.
- Company: Join Greggs, a fun-loving company that values teamwork and inclusivity.
- Benefits: Enjoy competitive pay, discounts, free drinks, and paid breaks.
- Why this job: Be part of a supportive culture while developing your leadership skills.
- Qualifications: Previous supervisory experience in a customer-focused role is preferred.
- Other info: Flexible evening shifts available; perfect for students!
About the role
Join us as a Supervisor and you’ll be part of a team that loves putting customers first. As part of the management team, you’ll be responsible for looking after the shop when the Manager isn’t around. You will engage and motivate the team, and make sure they have what they need to do an amazing job.
We serve our customers across a number of different channels; in-shop, delivery, Click + Collect and drive thru. You’ll lead the way in making sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.
While no two shifts will be the same, during a typical shift you can expect to:
- Inspire the team to deliver amazing results and maintain the excellent standards of the shop
- Lead by example and serve our customers in a fast and friendly manner
- Prepare our much-loved products, including making sandwiches and managing the ovens
- Ensure our displays are fully stocked at all times, with plenty of choice available for our customers
- Keep the shop looking clean, tidy and presentable
What we can offer you:
- Competitive pay paid weekly
- Colleague discount allowing you and a family member to enjoy up to 50% off your favourite Greggs products
- Free hot drinks for you to enjoy while on a break
- Paid breaks allowing you to recharge your batteries
- We share 10% of all our profits with our colleagues
- Holiday entitlement that grows as your career grows with us
- Colleague share plans to help you invest and save for your future
- Pension scheme to help you plan for your future. We’ll match your contributions up to 6%
- Employee assistance app and confidential helpline to help with your wellbeing
- Long service awards celebrating key milestones in your career
- Savings and discounts across a wide range of your favourite brands and retailers
About you
You’ll be reliable and demonstrate natural leadership abilities, with a passion for delivering exceptional customer service. If you’ve got previous team supervisory experience in a similar, customer-focused environment, we want to hear from you. If you meet the availability requirements for the role, apply now!
About us
Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work.
Shop Supervisor (Evenings) employer: Greggs
Contact Detail:
Greggs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor (Evenings)
✨Tip Number 1
Familiarise yourself with Greggs' values and culture. Understanding what makes them unique will help you align your approach during the interview, showcasing how you can contribute to their team spirit.
✨Tip Number 2
Prepare examples from your previous supervisory roles that highlight your leadership skills and customer service excellence. Be ready to discuss specific situations where you motivated your team or improved customer experiences.
✨Tip Number 3
Demonstrate your knowledge of the products and services offered by Greggs. Being able to talk about their menu and how you would enhance customer satisfaction can set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for working evenings and your flexibility in scheduling. Highlighting your availability and willingness to adapt to the shop's needs will make you a more attractive candidate for the role.
We think you need these skills to ace Shop Supervisor (Evenings)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous supervisory experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and leadership. Mention why you want to work at Greggs and how your values align with their culture of support and inclusivity.
Highlight Relevant Experience: In your application, emphasise any experience you have in a fast-paced retail environment. Discuss how you've motivated teams and maintained high standards, as these are key aspects of the Shop Supervisor role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a supervisory position.
How to prepare for a job interview at Greggs
✨Show Your Leadership Skills
As a Shop Supervisor, you'll need to demonstrate your leadership abilities. Be prepared to share examples of how you've motivated a team in the past and how you handle challenges. Highlight any experience you have in a supervisory role, especially in customer-focused environments.
✨Emphasise Customer Service
Greggs places a strong emphasis on exceptional customer service. During the interview, discuss your approach to ensuring customers have a brilliant experience. Share specific instances where you went above and beyond to meet customer needs.
✨Familiarise Yourself with the Brand
Before the interview, take some time to learn about Greggs' values, products, and culture. Being knowledgeable about the company will show your genuine interest in the role and help you align your answers with their expectations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle various situations. Think about how you would manage a busy shift, deal with customer complaints, or motivate your team during peak times.
