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For Companies At a Glance
- Tasks: Lead a team to enhance the Braze CRM platform and support 16 brands.
- Company: Join a national hospitality conglomerate making waves in customer engagement.
- Benefits: Enjoy a hybrid work model with flexibility and competitive salary.
- Why this job: Be at the forefront of CRM innovation while leading a dynamic team.
- Qualifications: Proficient in HTML, CSS, SQL, and experienced in managing teams and campaigns.
- Other info: This role is perfect for those with a blend of technical and business skills.
The predicted salary is between 36000 - 60000 £ per year.
We have partnered with a national conglomerate in the hospitality industry that is looking for a CRM Lead to manage their central expertise team.
As the CRM Lead, you will be at the forefront of adopting the Braze CRM platform and elevating its capabilities. Leading a team of 2, you will support 16 internal brands across various projects. This is the perfect opportunity for a CRM Lead with a strong balance of technical expertise and business acumen.
YOUR SKILLS AND EXPERIENCE
- Proficient with HTML, CSS, SQL, and Liquid.
- Experience managing teams.
- Experienced delivering multiple CRM campaigns.
HOW TO APPLY
Send your CV if your skills and experience match this opportunity.
Contact Detail:
Harnham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Lead
✨Tip Number 1
Familiarise yourself with the Braze CRM platform before your interview. Understanding its features and capabilities will show your enthusiasm for the role and your readiness to lead the team effectively.
✨Tip Number 2
Prepare examples of successful CRM campaigns you've managed in the past. Highlighting your experience with HTML, CSS, SQL, and Liquid will demonstrate your technical skills and how they can benefit our team.
✨Tip Number 3
Showcase your leadership style during discussions. Be ready to talk about how you’ve successfully managed teams and delivered results, as this role requires a balance of technical expertise and business acumen.
✨Tip Number 4
Research the hospitality industry and our company’s brands. Understanding the specific challenges and opportunities within this sector will help you tailor your approach and demonstrate your commitment to supporting our internal brands.
We think you need these skills to ace Customer Relationship Management Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM platforms, particularly Braze, and showcases your technical skills in HTML, CSS, SQL, and Liquid. Emphasise any previous team management experience and successful CRM campaigns you've delivered.
Craft a Compelling Cover Letter: Write a cover letter that explains why you're the perfect fit for the CRM Lead role. Discuss your technical expertise and business acumen, and how you can elevate the capabilities of the Braze CRM platform for the company.
Showcase Relevant Projects: If possible, include specific examples of CRM projects you've led or contributed to in the past. Highlight the outcomes and how they benefited the brands you worked with, demonstrating your ability to manage multiple campaigns effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a leadership role.
How to prepare for a job interview at Harnham
✨Showcase Your Technical Skills
Make sure to highlight your proficiency in HTML, CSS, SQL, and Liquid during the interview. Be prepared to discuss specific projects where you utilised these skills, as this will demonstrate your technical expertise to the hiring team.
✨Demonstrate Leadership Experience
Since the role involves managing a team, share examples of your previous leadership experiences. Discuss how you motivated your team, handled challenges, and achieved successful outcomes in past projects.
✨Prepare for CRM Campaign Discussions
Be ready to talk about your experience delivering multiple CRM campaigns. Bring examples of successful campaigns you've led, including the strategies you used and the results achieved, to show your business acumen.
✨Understand the Braze CRM Platform
Familiarise yourself with the Braze CRM platform before the interview. Understanding its features and capabilities will allow you to speak confidently about how you can elevate its use within the company and support the internal brands effectively.
