At a Glance
- Tasks: Be the friendly face of our restaurant, serving guests and creating a welcoming atmosphere.
- Company: Join Haven at Haggerston Castle Holiday Park, a fun-filled destination on Northumberland's stunning coast.
- Benefits: Enjoy competitive pay, flexible hours, exclusive discounts, and career development opportunities.
- Why this job: This role offers a vibrant work culture and the chance to make memorable dining experiences.
- Qualifications: No experience needed; just bring your positive attitude and communication skills!
- Other info: Onsite accommodation may be available; we value diversity and inclusivity in our team.
Position: Restaurant Team Member
Type: Full-Time / Part-Time / Seasonal
PayRates: Up to £ per hour depending on age
We can provide onsite accommodation, subject to availability and T&Cs
Join our One Great Team here at Haven as a Restaurant Team Member where you\’ll play a key role creating unforgettable dining experiences for our guests.
We’re on the hunt for a friendly, upbeat Restaurant Team Member to bring some fun and flavour to our team! In this role, you’ll be the face of our restaurant—greeting guests with a smile, taking orders, serving delicious food, and creating a warm, welcoming vibe that keeps everyone coming back for more.
Key Responsibilities
– Greet guests, take orders, and ensure every customer has a positive dining experience.
– Work closely with kitchen and other front-of-house staff to ensure smooth operations, especially during busy times.
– Keep restaurant and serving, areas clean and tidy, maintaining hygiene and cleanliness standards.
– Familiarise yourself with the menu, daily specials, and promotions to answer guest questions and make recommendations.
Requirements
– Previous experience in a restaurant, fast food or customer service role or as a waiter or waitress is a plus but not required.
– Strong communication skills and a positive, guest-oriented attitude.
– Ability to work efficiently in a fast-paced environment.
– Flexibility to work evenings, weekends, and holidays.
What We Offer
– Attractive pay with overtime opportunities.
– An inclusive, supportive work environment.
– Comprehensive training and ongoing support.
– Career development opportunities, including fully funded qualifications.
– Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.
Restaurant Team Member employer: Haven
Contact Detail:
Haven Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Team Member
✨Tip Number 1
Familiarise yourself with the menu and daily specials before your interview. This will not only show your enthusiasm for the role but also help you answer questions confidently and demonstrate your ability to engage with guests.
✨Tip Number 2
Practice your communication skills by role-playing common restaurant scenarios with a friend. This can help you feel more comfortable when interacting with guests and showcase your friendly, upbeat personality during the interview.
✨Tip Number 3
Highlight any previous customer service experience you have, even if it's not in a restaurant setting. Emphasising your ability to work in fast-paced environments and your guest-oriented attitude can make you stand out.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires evening and weekend availability, showing that you're open to these shifts can increase your chances of landing the job.
We think you need these skills to ace Restaurant Team Member
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what they are looking for in a Restaurant Team Member.
Craft a Friendly Cover Letter: Write a cover letter that reflects your upbeat personality and customer service skills. Mention any relevant experience, even if it's not directly in a restaurant setting, and express your enthusiasm for creating memorable dining experiences.
Highlight Relevant Skills: In your CV, emphasise your communication skills, ability to work in a fast-paced environment, and any previous customer service experience. Use specific examples to demonstrate how you've successfully handled similar roles or situations.
Prepare for the Interview: If shortlisted, be ready for both an interview and a skills test. Think about common interview questions related to customer service and prepare answers that showcase your positive attitude and problem-solving abilities.
How to prepare for a job interview at Haven
✨Show Your Personality
As a Restaurant Team Member, being friendly and upbeat is key. Make sure to let your personality shine during the interview. Smile, be enthusiastic, and show that you genuinely enjoy interacting with people.
✨Know the Menu
Familiarise yourself with the restaurant's menu and any daily specials. This will not only help you answer questions but also demonstrate your interest in the role and your commitment to providing excellent service.
✨Demonstrate Team Spirit
Highlight your ability to work well in a team, especially in a fast-paced environment. Share examples from previous experiences where you collaborated effectively with others to ensure smooth operations.
✨Ask Questions
Prepare thoughtful questions about the role and the team culture. This shows your enthusiasm for the position and helps you determine if it's the right fit for you. Plus, it demonstrates that you're proactive and engaged.