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- Tasks: Diagnose and resolve issues with chromatography equipment while providing top-notch customer support.
- Company: Join a global leader in analytical instrumentation and lab equipment services.
- Benefits: Enjoy a competitive salary, company vehicle, card, and bonus opportunities.
- Why this job: Be part of a dynamic team that impacts pharmaceutical and research sectors across the globe.
- Qualifications: 3+ years as a Field Service Engineer with HPLC experience and strong interpersonal skills required.
- Other info: Flexibility to travel and a clean UK driving license are essential.
The predicted salary is between 32000 - 42000 £ per year.
Field Service Engineer Salary: £40k – £50k + Vehicle + Company Card + Bonus Location: UK – South nGenium is currently recruiting for a chromatography specialist Field service engineer. Our client is a global specialist provider of analytical instrumentation and lab equipment service and support working with Pharmaceutical companies and research facilities across the UK, EU and the US. In this Field Service Engineer position, an engineer can expect: Diagnosing and resolving issues related to product performance. Performing service, maintenance, calibration and troubleshooting. Calibrating customer equipment in accordance with specified standards. Proactively engage with customers to build relationships and improve service Providing remote technical support to customers. A suitable Field Service Engineer would need: A minimum of 3 years of experience in a Field Service Engineer position on chromatography equipment. Experience and knowledge of HPLC. Experience in a customer facing role with strong interpersonal and people skills. Flexible to travel. Clean UK driving license and full right to work. If this field service engineer opportunity is of interest or for any recruitment within scientific instruments & life sciences, please contact Nathan Read
Field Service Engineer employer: nGenium
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with chromatography equipment, especially HPLC, during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them.
✨Tip Number 2
Since this role involves a lot of customer interaction, practice your communication skills. Think of examples where you've successfully built relationships with clients or resolved their issues effectively.
✨Tip Number 3
Flexibility to travel is key for this position. Be ready to discuss your availability and any previous experiences that demonstrate your adaptability in different environments.
✨Tip Number 4
Familiarize yourself with the latest trends and technologies in analytical instrumentation. Showing that you're up-to-date can set you apart from other candidates and demonstrate your commitment to the field.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of a Field Service Engineer, especially in chromatography. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: Emphasize your experience with chromatography equipment, particularly HPLC. Provide specific examples of how you've diagnosed and resolved issues in previous roles.
Showcase Interpersonal Skills: Since this role involves customer interaction, demonstrate your strong interpersonal skills. Include examples of how you've built relationships with clients or provided exceptional service.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A clean, professional presentation reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with chromatography equipment, particularly HPLC. Highlight specific instances where you diagnosed and resolved technical issues, as this will demonstrate your problem-solving skills and technical knowledge.
✨Emphasize Customer Engagement Skills
Since the role involves building relationships with customers, share examples of how you've successfully interacted with clients in previous positions. Focus on your interpersonal skills and how you've contributed to customer satisfaction.
✨Demonstrate Flexibility and Adaptability
The job requires travel and adaptability to different environments. Be ready to discuss your willingness to travel and any past experiences where you had to adapt quickly to new situations or challenges.
✨Prepare Questions for the Interviewer
Show your interest in the role and the company by preparing thoughtful questions. Ask about the team dynamics, the types of projects you'll be working on, and how success is measured in this position.
